Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Failed to launch System Restore

Jul 23, 2007 4:49PM PDT

When I tried to launch system resotre in my windowxs xp-sp2 machine,
I got a weird error message dialog box which states that:

A RUNTIME ERROR HAS OCCURED
Do you wish to debug?

"object does not support this property or method"

No what can I do to fix this, so that system restore launches as it should.

Discussion is locked

- Collapse -
Not Positive Will Solve but Can't Really Hurt....
Jul 23, 2007 5:16PM PDT

try checkdisk/r. Here's how:


Disk/repair (Check Disk) (like SFC)
Left click on My Computer(open)
Right click on "C" or your OS drive if another letter.
Left click Properties and then click Tools Tab.
Left click on "Error Checking"> Check Now.
Left click to enter check mark in BOTH boxes offered.
Left click on "Start".
Computer will have to reboot to begin repairs.
Just leave alone (you're locked out anyway) 'til process finished.
In regular mode will take about 1 Hour (more/less)
In Safe Mode about 2 hours.
If computer normal after process complete you might want to create a new
restore point and Label it POST ERROR REPAIR.
This is based on using an onboard copy of sys
files if copy is ok.
If copy is corrupted, it may tell you to insert XP or SP2(if patch applied) disk or to indicate location of SP2 info to get new,
clean copy inserted. Good to have disk at hand. Good Luck!! Happy

- Collapse -
abhishek0216
Jul 23, 2007 5:28PM PDT

This is an IE thing.

If you want to prevent this message,tools>internet options>advanced browsing>disable script debugging and place a tick mark>remove the check mark from display a notification about every script error.

Tom

- Collapse -
RE: NOT IE...
Jul 23, 2007 5:53PM PDT

Well buddy I am an IT geek, and i clearly know that this is error that pops up if there is any javascript error in a web page. But I am not talking about the IT or internet or web page, but I am talking about the system restore utility of windows xp, which fails to launch, and gives a error message dialog box and tells me to debug. And If would have been the developer of windows xp os, I would have done that, but alas I am not. So it's not IE or internet, its about windows xp problems

- Collapse -
try this
Jul 23, 2007 8:07PM PDT

Have you ran the debugger? Is it just looping/repeating?

Do you have the most resent version of Java? See Sun Microsystems.com Your version maybe corrupt. Reload it.

Check your OS installation disk, is it scratched? Was your system working well before this problem started?

Are your restores set up automatically? Are they enabled? Have you used system restore before?

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

"The next item will lead to data loss. "

COPY WHAT YOU CAN TO DISK FIRST BEFORE CONTINUING

See restore "last known good configuration" in safe mode. This may set you back a few days/weeks, more. Are you sure you want to do this? Any personal photos you don't want to loss, emails, music/videos/other? If your system is still functioning, don't. You have plenty of time, use it.

link: http://support.microsoft.com/kb/315222?

- Collapse -
RE: Answers and help...
Jul 24, 2007 5:28AM PDT

Here’s the answer to your questions?

1. Have you ran the debugger? Is it just looping/repeating?

Ans: Yes I have run the debugger. But I fail to understand the code that is written over there. The debugger only says that “ object doesn’t support this property or method”

I am giving the code therin and the BREAK-POINT of the code:

<HTML>
<HEAD>
<META NAME="GENERATOR" Content="Microsoft Visual Studio 6.0">
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<META HTTP-EQUIV="MSThemeCompatible" CONTENT="Yes">
<object id=ObjSystemRestore classid="CLSID:fd589b7c-7ce0-11d3-b9e5-00c04f79e399"></object>
</HEAD>

<SCRIPT for=window event=onload>
<!--

ObjSystemRestore.CanNavigatePage = true ;
if ( screen.height > 540 ) {
ObjSystemRestore.SetFormSize( 770, 540 ); ( Here’s the BREAK-POINT shown by a yellow line)
}
else {
ObjSystemRestore.SetFormSize( 620, 420 );
};
switch ( ObjSystemRestore.StartMode )
{
case 0 :
self.location="srui-main.htm";
break;
case 1 :
self.location="srui-success.htm";
break;
case 2 :
self.location="srui-fail.htm";
break;
case 3 :
self.location="srui-lowdisk.htm";
break;
case 4:
self.location="srui-interrupt.htm";
break;
}
-->
</SCRIPT>

<BODY>

<br>

</BODY>
</HTML>

Do you have the most resent version of Java? See Sun Microsystems.com Your version maybe corrupt. Reload it.
Ans: Well I have the JRE 5. I don’t think I have to update it.

Check your OS installation disk, is it scratched? Was your system working well before this problem started?
Ans: There’s absolutely no problem with my OS intallation disk. Yes my system was working fine, except one morning I found that while launching system restore, this error message is coming up.

Are your restores set up automatically? Are they enabled? Have you used system restore before?

Ans: Yes my restores are set up automatically. System resotore is monitoring my disk. I had not set any restore point manually, I have used the auto-system restore points when I have used system restore.

Can u tell me the glitch or at least guess the glitch which may have caused the problem.

- Collapse -
abhishek0216
Jul 24, 2007 6:51AM PDT

System restore is probably corrupted.To repair files,
start>run>sfc /scannow

====================

I've read also a solution may be to reinstall IE.

"object does not support this property or method"

Check this LINK

====================

Google shows some possible solutions regarding ObjSystemRestore.SetFormSize( 770, 540 )

Tom

- Collapse -
Sorry it took so long to get back with you.
Jul 24, 2007 11:20AM PDT

The most current version of Java runtime environment is 6. Download it and try again.

Error codes can be identified at the Igrep.com web site. You might want to add +script to the search. I would check the codes at break points first, then warning applet codes.

Microsoft Visual Studio 6.0 is a developer tool. Are you a developer? You probably already know it comes with a debugger. Do you have the debugger library installed? Is this a beta version? Many Beta's come with free support.

How often are your restore points created? Daily, every few days, once a week, monthly, etc... Don't remember? What's your best guess?

What XP are you running? Does it have a service pack?

Does your OS system come with "Advanced troubleshooting tools"? to find ....All programs>PC help and tools>advanced troubleshooting tools. This feature is available on HP/Compaq computers.

Let me know how it's going.

- Collapse -
RE: Your answers to queries and request for HELP...
Jul 24, 2007 4:53PM PDT

Answers to your queries:

1.Microsoft Visual Studio 6.0 is a developer tool. Are you a developer? You probably already know it comes with a debugger. Do you have the debugger library installed? Is this a beta version? Many Beta's come with free support.

Ans: Well I am a developer, and I know that MS VS6.0 is a developer tool but I use the 2002 version of software to devlop my programs and applications. And yes the developer library is installed. No this is not the BETA version of the software.

How often are your restore points created? Daily, every few days, once a week, monthly, etc... Don't remember? What's your best guess?
Ans:
I think my restor points are created every few days, as i said that I do not create the resotre point manually, it get auto created by the system as when the system thinks it is right to do so.

What XP are you running? Does it have a service pack?
Ans:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600

Does your OS system come with "Advanced troubleshooting tools"? to find ....All programs>PC help and tools>advanced troubleshooting tools. This feature is available on HP/Compaq computers.
Ans:

No my PC does not comes up with so called advanced troubleshooting programs as such, since my pc is not HP or compaq.

WELL I SUSPECT THAT MAY BE SOME SYSTEM FILES ARE CORRUPTED, SO I TRIED TO RUN SFC /SCANNOW BUT TO MY ASTONISHMENT IT ALSO GIVE THE FOLLOWING ERROR MESSAGE:

Windows File Protection could not initiate a scan of protected system files.
The specific error code is 0x000006ba [The RPC server is unavailable.
].

NOW I THINK FIRST I NEED TO FIND OUT HOW TO FIX THIS, BEFORE FIXING MY SYSTEM RESTORE PROBLEM.
What do you think, PLEASE HELP HELP.....

- Collapse -
Now we're onto something
Jul 24, 2007 5:29PM PDT

See this link. Item 3 looks like the best bet. This states that your error is in your proxy server. This is a connectivity problem. Check your setting in internet explorer. Are you having any other connectivity problems? You may need a KB. Did you update to the new version of Java? This could be related. I found nothing regarding your error code at Igrep.

http://search.technet.microsoft.com/search/Default.aspx?query=0x000006ba%20&brand=technet&locale=en-us&refinement=00&lang=en-us

an aside......Just downloaded, Intels Building Blocks for windows, immediately notices improvements in Videos, images, and overall responsiveness of system. Still haven't full enabled the application, looks promising.

- Collapse -
I recieved these two personel emails from abhishek0216
Jul 25, 2007 12:37PM PDT

**Please do not reply to this e-mail. Replies to this e-mail will not reach the CNET Member.

From: abhishek0216

E-mail: (email addresses removed by DEG)

Subject: RE: problem discovered

Message:
Hi, this is abhishek here, ( abhishek0216 in the forum: http://forums.cnet.com/5208-4_102-0.html?forumID=5&threadID=257631&messageID=2547763#2547763)

Well buddy, rather than posting it to the forum I decided to contact you personally. As you can see my profile I am true IT_GEEK, and you have helped me solve the problem and thanks for the same.

Well now what I wanted regarding the problem I was facing as was suggested by you to see some articled you had posted.

I have found a article which has identified my problem. The url is: http://support.microsoft.com/default.aspx?scid=kb;en-us;296241
It states that I am required to import a certificate because the required certificate was removed from my computer.
Now since I have no back up copies of that certificate I would therfore request you to export the certificate and send it to me by email at: (email removed)

The procedure to export the certificate is listed in the article:
"http://support.microsoft.com/default.aspx?scid=kb;en-us;296241" and I am also pasting it here for your convenience:

1. Locate a Windows 2000-based computer.
2. Click Start, and then click Run.
3. In the Open box, type: MMC.
4. When Microsoft Management Console (MMC) is displayed, click Console, and then click Add/Remove Snap-in.
5. On the Add/Remove window, click Add.
6. When the list of available snap-ins are displayed, click Certificates, and then click Add.
7. Click Computer Account.
8. Click Next.
9. Click Local Computer, and then click Finish.
10. Click Close, and then click OK to close out the Add/Remove Snap-in window.
11. Under Console Root, double-click Certificates (Local Computer).
12. Double-click Trusted Root Certificate Authorities, and then double-click Certificates.
13. In the right pane, the installed certificates are displayed. Scroll down the list until you locate the No Liability Accepted certificate.
14. Right-click this certificate, click All Tasks, and then click Export.
15. On the Export Wizard, click Next, click DER encoded Library X.509, and then click Next.
16. In the File name box, enter a file name to save the file (for example, C:\Cert). A .cer extension is added to the file name.


Please do mail me directly as soon as you recieve this message. I am looking forward for your reply.
Bye buddy,
take care
Abhishek


--------------------------------

Note:
This message was sent through your CNET profile. If the member did not provide their e-mail address, you will be unable to contact them directly. To stop receiving e-mails through your CNET profile, update your profile by checking the "Do not allow other members to contact me" button, found here:
(removed by DEG)

Thank you for participating in the CNET community.


(ALSO, DEG)


**Please do not reply to this e-mail. Replies to this e-mail will not reach the CNET Member.

From: abhishek0216

E-mail: (email removed DEG)

Subject: RE: OK Dont send the certificate but.....

Message:
Well, Dango I think you are suspecting me as somekind of hacker or cracker or some similar stuff like that right???.
But if that is the case, you are completely WRONG, I was not asking for the certificate specifically from your system( you might have thought that I may be a hacker who wants to penetrate my system my getting system info about my system ) .

I am just a plain app developer, and I do not indulge in such business. The reason you have helped and provided some valuable suggestions I thought you may also help me to carry out the last step to solve my problem. But alasss you are thinking otherwise.

I thought you may become my FRIEND and we can discuss and try to help each other out in our problems.
The last thing I want to say is that:
The internet world is full of good and bad things but you have to be enlightened enough to identify that who are good and who are bad.

And... I was not asking specifically the certificate from your machine, you could also give me a link on the web where I could have downloaded the certificate.

And lastly,
What could I say, good luck for whatever you are doing and the rest of your life.


--------------------------------

Note:
This message was sent through your CNET profile. If the member did not provide their e-mail address, you will be unable to contact them directly. To stop receiving e-mails through your CNET profile, update your profile by checking the "Do not allow other members to contact me" button, found here:
(removed by DEG)

Thank you for participating in the CNET community.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


By Dango517


I do not know if abhishek0216 is trying too scam me but I will not take that risk. It is better to error on the side of safety on the net. A health bit of sceptisim could avoid many problems for me and my family. abhishek0216 has perhaps made an error. I will not continue to communicate with him. We each must decide for ourselves whom and whom not to trust while surfing the net. I will let the forum viewers decide if I am an enlightened individual, abhishek0216 and they will decide about you as well.

DEG 7/25/07

- Collapse -
Well you are right...
Jul 26, 2007 6:39PM PDT

well dango you are right, who am I or anyone else in the world to decide whether you are an enlightened individual or not. Well i think I have done an ERROR on my part. And also instead of this post going to a definite (technical)conclusion, we got into a tangle with each other. Ok thks again for not communicating with me. The interaction I had with you, will go a long way for me to decide dos and donts while surfing the web.

Thks for the experience.
bye
god bless

- Collapse -
Good luck
Jul 26, 2007 9:10PM PDT

Scripts can be disabled in the IE7>tools>internet options>advanced section.

Several debuggers are available on the java site but are not easy to find and maybe harder to install.

The End