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Failed Firmware Upgrade on Netgear WGT 624

by Louly555 / January 16, 2012 3:24 PM PST

<span id="INSERTION_MARKER"> <span id="INSERTION_MARKER"> I have an 2007 Netgear Router WGT624 and tried to do a Firmware Upgrade via the Router's Admin page ( via Browser) on a MacBookPro (10.6.8). The upgrade failed and bricked the Router. The WIFI light failed to be light indicating failure as well.<span id="INSERTION_MARKER"> Its IP address is no longer 192.168.0.1 but another one. The router cannot be accessed via Ethernet cable by BOTH my Mac OS or Windows (via Boot Camp). The Factory reset did not help. <span id="INSERTION_MARKER">

<span id="INSERTION_MARKER">Finally, the Tech Support admitted that their routers cannot be managed by Mac and I should not have upgraded the firmware using a Mac. They failed to suggest 1) a way to flash the ROM with a corrected firmware , 2) to take it back for repair or give me voucher for a new router.
<span id="INSERTION_MARKER">

<span id="INSERTION_MARKER">Given the price of new routers, the WGT is surely obsolete and now unsuable.
<span id="INSERTION_MARKER">

<span id="INSERTION_MARKER">I was dismayed by Netgear 's software failure to detect a Mac users and give an Error message or Warning.
<span id="INSERTION_MARKER">

<span id="INSERTION_MARKER"><span id="INSERTION_MARKER"> Any suggestions?

<span id="INSERTION_MARKER"><span id="INSERTION_MARKER">

<span id="INSERTION_MARKER"><span id="INSERTION_MARKER">Alain
<span id="INSERTION_MARKER">

<span id="INSERTION_MARKER">

Louly555 has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by Louly555

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True.
by R. Proffitt Forum moderator / January 17, 2012 3:06 AM PST
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Failed Firmware Upgrade on Netgear WGT 624
by Louly555 / January 17, 2012 12:18 PM PST
In reply to: True.

Thanks for the suggestions and comments.

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I've used many names.
by R. Proffitt Forum moderator / January 18, 2012 4:44 AM PST

This issue looks to be mostly on older units. While I do know WHY they can't fix this with a firmware update, that's something I'd discuss in a seminar or over a lunch with other software engineers. No excuse but all makers have products that can be bricked.
Bob

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