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General discussion

faild hard drive - What Do I Do??? :-( :-( :-( :-( :-(

Feb 3, 2004 10:04AM PST

My hard drive failed on my pc and Dell referred me to Action Front Data Recovery. They currently are in possession of my old hard drive but are having difficulty finding the required parts to complete the recovery. They instructed me to contact Dell in hopes of locating a drive that matches the failed one but Dells customer service is a joke. NO ONE SEEMS TO UNDERSTAND BASIC ENGLISH!!!! Action Front Data Recovery provided the following information on the drive: IC35L060AVV207-0 Dell OEM P/N 04X474 IBM P/N 00K0994

Does anyone know where I can get such a drive?

Discussion is locked

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I'm thinking e-bay or if that IBM/Hitachi 40GB 7200RPM drive...
Feb 3, 2004 10:57AM PST
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Re:faild hard drive - What Do I Do??? :-( :-( :-( :-( :-(
Feb 3, 2004 12:09PM PST
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Thanks for the update. It appears to be the 60 GB.
Feb 3, 2004 9:30PM PST
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Re:faild hard drive - What Do I Do??? :-( :-( :-( :-( :-(
Feb 3, 2004 9:33PM PST

If you really want your data back the place to go, without questions, if Ontrack data recovery. They won't give you this nonsense about "finding the parts", the are the largest and the most capable company in the business.

Check out www.ontrack.com

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Re:Re:faild hard drive - What Do I Do??? :-( :-( :-( :-( :-(
Feb 9, 2004 11:51AM PST

R Studio.com has an inexpesive program for data recovery for harddrives. My hd failed and I was able to get in and recover all my data .easy to use and cheap. Thay have a free download you can try but the demo doesn't let you restore more than 64 KBs.I used the demo to see if my data was there even though windows saw it as an empty drive. the program works. Hope this helps. Fred

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Re:faild hard drive - What Do I Do??? :-( :-( :-( :-( :-(
Feb 9, 2004 12:07PM PST

For a recovery co. not to know what drive you have, seems piss poor indeed. Why Dell recommended them is just a name on a list. I understand getting anything from Dell now with foreign support, but that's the cookie, you have to take it if you want anything. Just call back and see if you get someone better. -----Willy