factory reset smart curved tv

.factory reset..and restart steps. After restarting the TV showed setup process with 5 steps. Things went well upto 3rd step. But at 4th step which "Select the source of your TV signal" the TV froze. No response and I waited whole night but the setup process stuck. I am frustrated, What can I do now? Please suggest me. If this is the bug in Samsung TV software then I wont recommend anyone to buy samsung products.

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Re: stuck

Time to call your local Samsung office and arrange for a tech to fix it. Even outside warranty (you didn't tell about that) you might be able to get a free repair.

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A few ideas before the call.

1. Don't use that setup. Look for any skip or exit.

2. Be sure the tv firmware is current. If you don't know how to check or update, call Samsung to work that through.

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