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Question

Factory Reset my PC, games are running slow

May 15, 2017 1:32PM PDT

So my PC recently had like 100mb left for storage and I decided to place everything important in an external hard drive and do a full factory reset on the computer. After it was finished reseting I set it up and installed everything I needed including some games from steam. When I started playing Skyrim SE I was getting about 60FPS before and now I'm getting around 10FPS. I've tried updating my nvidia cars through the device manager and nothing has helped with performance. So I'm wondering why my games are running slow and how I can fix the problem. Thanks.

Discussion is locked

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Clarification Request
Tell more.
May 15, 2017 1:37PM PDT

There's factory reset and then there is the Windows 10 Reset this PC.

These are two different resets. The first will result in a factory condition PC and when that fails you are on the phone with the maker to have them fix their factory reset system.

If you used the Windows 8 or 10 Reset This PC then you have to finish the machine setup with drivers for audio, video, LAN, WiFi and what else.

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I did a full reset
May 15, 2017 8:42PM PDT

I'm using windows 8 by the way, I did the reset that restored my computer to its default settings and deletes all the files I had. So is my best option just calling customer support for the computer?

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That's not a factory reset.
May 15, 2017 9:33PM PDT

That's the Microsoft's Windows 8 Reset. If so you need to install drivers and such from the maker. This is specific to your make and model so back to the web page for your machine and get those drivers, then install them.

Post was last edited on May 15, 2017 10:12 PM PDT

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What website?
May 16, 2017 2:17PM PDT

Do you mean that I should, for example, go to Nvideas website and update my driver there.

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Only if your PC was made by Nvidia.
May 16, 2017 2:32PM PDT

You don't have to tell make, model of the PC but for members to point you to drivers, there's no other way. CNET members are not after your personal details, just the PC make, model so we can point you in the right direction.