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External WD My Book fails to connect

I had no problems with the WD drive until this morning. It is connected
to the computer via a USB2 cable. I turned on the computer. As the booting was taking place the WD drive powered up but then produced three clicking sounds then a pause then another set of three clicking sounds. Then the power stayed on but it was not attached as a drive (i.e. it does not appear as a drive and I have no access to the data stored on it).

Has anyone run into this problem (and what was the solution then)?

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In reply to: External WD My Book fails to connect

Over in our Storage forum the most succesful recovery is when the owner opens the USB casing and moves the drive into another case. However if you've been very good about backups you can make it a warranty issue and let them have it.

Example case for IDE drives at http://www.newegg.com/Product/Product.aspx?Item=N82E16817716010

Example case for SATA drives at http://www.newegg.com/Product/Product.aspx?Item=N82E16817173043

Sorry no. I can't guess if it's the case but it's the cheap part you want to replace if you want a shot at getting to the files again.

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In reply to: Yes.

Not that worried about the drive itself. I can replace that. I need to recover the data if in fact the symptoms are those of a crashed or crashing drive.

Unfortunately I am out of warantee as of last April.

I am hoping that someone else had this misfortune before and can shed some light.

I am trying to open the case and identify the source of the click.

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Please stop.

In reply to: follow-up

The click is a very bad sign. You must try the new case if you must save your files (or put the drive into some desktop.) The longer it is in a defective enclosure the hopes dim.

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first try failed

In reply to: Please stop.

I took the drive out of the WD box and put in another enclosure with the
same bad results. I will try tomorrow to put the drive inside the desktop (second bay) and hope.

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If that fails, more last hurrahs.

In reply to: first try failed

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