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General discussion

External HDD "No movie file in current device" with LN46C750

by fizaddou Oct 11, 2010 3:22AM PDT

I am trying to connect a WD Elements 1 or 2TB (Can't remember which one) external HDD to my samsung LN46C750 TV. I have AVI/DIVX/MKV etc files on the external HDD.

When I connect the USB HDD (with external power) to the USB2 input on the TV, the device is recognized, but the TV does not recognize the contents (0.00kb used, 0.00kb free) and simply gives me the "No movie file in current device, select another catagory" error.

This HDD is formatted in NTFS. Why is this not working? Samsung techs get in here Silly

Discussion is locked

8 Posts
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netflix
by fizaddou Oct 11, 2010 3:30AM PDT

And also, where the hell is the netflix app?

Thanks

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Samsung forum: External HDD "No movie file in current device
by Samsung_HD_Tech Samsung staff Oct 12, 2010 7:28AM PDT

fizaddou,

Not all HDD devices are supported. In some cases, drives can work, and others aren't compatible for either power reasons or if the size is too large. Formatting it differently may produce a different result, although, you probably wouldn't want to format in FAT32 with the partition limitation. You will want only a primary partition on the disc, so if you have it split, that may be the problem.

As for Netflix, it should be listed under Samsung Apps in the Internet@TV menu.

--HDTech

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reply
by fizaddou Oct 14, 2010 1:02AM PDT

Hi, so a 2TB WD elements will not work? It has a dedicated power supply. And the netflix app does not exist, it is available through my bluray player but not the TV. I am in Canada.

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reply
by Samsung_HD_Tech Samsung staff Oct 14, 2010 2:15PM PDT

fizaddou,

I don't know. Some devices can work, others might not, and Samsung has no way of knowing which devices on the market - literally thousands of them - may or may not work. MSC devices, like thumbdrives, are supposed to work, and that's listed in the manual. Other applications like HDDs might or might not work.

Netflix for Canada isn't available at this time. You didn't specify you were from Canada, so my statement was based on the U.S. models. Sorry for the misunderstanding.

--HDTech

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Seagate GoFlex 3Tb
by Galitayer Jan 8, 2011 1:53PM PST

Hi there, I am getting the same error, Im using an NTFS Seagate 3Tb GoFlex External Drive, and it doesnt show any files on my TV but pics up the Drives name...

I have a LA40C650

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Samsung forum: External HDD "No movie file in current device
by kuwerti Jan 8, 2011 2:57PM PST

Is there a list WHICH External HDD are suported (for my 37C6700)??
I want to buy a 2TB drive.. (also for recording and timeshifting)
thanks,
Andre
The Netherlands

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Solution - None!
by rebbeg Dec 14, 2012 2:26AM PST

Just spent a really long time with a support person at Samsung and the issue is basically that their TV's firmware don't support anything beyond 1.5TB. Very shortsighted on their behalf in today's age! The support agent said that a firmware update may or may not fix this and that there may or may not be a fix in the real near future. You can check and see for this update on their site. Find your TV model and scroll down to the tab "Manuals and Downloads" . Check Firmware upgrade dates and see there.

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I see you have USB 3.0 as well.
by r. proffitt Former Forum moderator Dec 14, 2012 2:30AM PST

I've lost count of USB 3.0 drive issues. Seemed like a nice idea.

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