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Rant

External HDD loses partition on LB650V

by galinpetkov Aug 14, 2014 8:38AM PDT

Hi all,
Is it just me or someone else also has the following problem:
When I play videos from my Seagate 1TB external USB3.0 HDD and afterwards I put it to a computer, there is nothing there and Windows wants me to format the drive.
The disk is removed after the TV is switched of, so no power surges (almost impossible to happen) occur.
I updated the firmware but still the same thing happens. Any ideas?
I did recover everything successfully from the drive but it keeps happening over and over again as soon as I connect the drive to a computer.
Support says that the problem is with the disk but I have ran diagnostics with several tools, even surface test and everything is ok. The disk is no more than month old.

Discussion is locked

4 Posts
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Looks to be true. The model I looked up can be a DVR
by r. proffitt Forum moderator Aug 14, 2014 8:47AM PDT

So if you go near that DVR feature then it may wipe the drive and you'll get that message about formatting.

Frankly I'd go get a WDTV for playback in this case and sorry no, I defer to LG for more about why this happens.
Bob

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Actually, I am using smart-share
by galinpetkov Aug 14, 2014 1:35PM PDT

Actually, I am using smart-share in order to play the content from the disk. I do not use the disk to record videos.

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Sadly does not matter.
by r. proffitt Forum moderator Aug 15, 2014 1:36AM PDT

Any TV with the DVR function seems to wipe a drive now and then. Also, if you get fancy with a few partitions, I see them vanish too. These TVs are not like your PC.
Bob

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Ahh, that USB 3.0
by r. proffitt Forum moderator Aug 14, 2014 8:51AM PDT

On other TVs that is troublesome. I find using an USB 2.0 cable sidesteps that land mine.

Sorry if I shortchange you here but yes, there are problems with what you are doing. It could be the DVR issue, it could be your choice of partition setup but I can't tell from here. Lean on LG support a little harder.
Bob

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