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Question

External HDD is not accessible?

Jan 23, 2014 7:31PM PST

Hi, I have a Samsung 1TB M3 Portable external HDD. My problem is that when I connect my HDD to any laptop, the HDD is reading but in 'My Computer,' it shows me 'Local Disk (K) :' instead of the label I kept. Also, it doesn't show the size in My Computer and when I try to open it, it tells me that Local Disk K is not accessible. I have changed the wire but I'm having the same problem. Also, with device manager, it shows the system partition is RAW? I know NTFS and FAT but I don't know RAW. What do I do? Please help!

Discussion is locked

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Answer
Re: raw
Jan 23, 2014 7:38PM PST

RAW means 'unformatted'. There's a good chance you can use it again if you format it again from Disk Management. This, of course, will delete everything that's on it. You do have a second copy (a backup or the original), don't you?

Kees

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Answer
I know NTFS and FAT but I don't know RAW
Feb 11, 2014 10:18AM PST

RAW means the information that Windows reads to tell what format the drive is in (and in turn your data) is not readable. This is characteristic of brand new drives that have not been formatted to any specific file structure: NTFS, FAT, HFS+, etc.

The partition table has been either erased or corrupted, and this can happen because of mechanical or logical reasons. If the data is important you will want to be careful how you proceed, and avoid DIY software as they can make the situation worse.

Try contacting a data recovery company like SERT Data Recovery (very reasonably priced) or KrollOntrack who is able to evaluate your drive to find out exactly what caused the issue. The first step is making sure the problem was not caused by mechanical failure, or bad sectors on the platter in which case doign anything other than bit level cloning after repair is sure to kill your drive and your data.

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Answer
What used this drive before?
Feb 16, 2014 10:27AM PST

Was it on a windows computer, or instead on a MAC or Linux based computer and now you want to access it on a Windows computer? If that's the case, Windows doesn't care about file systems on hard drives other than FAT and NTFS types and will act exactly as you described.

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Answer
storage problem
Apr 25, 2014 5:32PM PDT

It seems that the data on your external HDD lost. Sometimes it not realy loss, just can not access to it for the moment. Therefore, you still can get it back.
Have you ever tried any recovery tool?
If not, you can try 4Card Recovery.
Step one, download 4Card Recovery online and install it on your computer.
Step two, run it and choose the files that you want to recover, of course, you can choose recover all files in case of the omission of anything.
Step three, scan it by clicking the 'next' button and wait for about ten minutes.
Step four, save the recovered files on other part to avoid losing it again.
You can get all the lost files back after finishing the four steps, so easy.