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External HD isn't recognized

by w0nder3r / April 9, 2007 11:06 PM PDT

I'm running Win XP HE SP1 on a dell dimensions 4500s. I attached an IPSG External Case via USB2.0 and added an WD HD 80G to backup all data. Windows does not recognize the drive in the case. I open the device manager and open the USB port. I click on the Information tab and then populate to get the drive details. An error message is returned that says "...the drive isn't recognized. It may be a 1394 or on a Windows 2000 machine."

The case came with PCCloneex Lite. No drivers are on the disk unless running Win98. PCCloneex wasn't installed. Rec'd the error. Installed PCCloneex and still rec'd the error.

Any thoughts or suggestions.

PS. I'm trying to do a full backup prior to installing SP2.

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Since you added your own drive did you...
by R. Proffitt Forum moderator / April 9, 2007 11:19 PM PDT

Prepare it for use with the Disk Management tool in XP?


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Drive was ready to go.
by gator_80 / April 10, 2007 12:54 AM PDT

The machine does not have a slot for another HD. I did wipe the drive and formatted it in another machine using a fdisk on a WIN98SE boot disk. It was readable/writable with some data on it.

The WIN XP machine does not reach to the drive. If I try to browse, xp just hangs. If I try to install a new driver, xp hangs.

Any other suggestions?


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That's different from your first post.
by R. Proffitt Forum moderator / April 10, 2007 1:02 AM PDT
In reply to: Drive was ready to go.

If it's hanging then the issue could be missing motherboard drivers. But details are too slim to write that's it.

Do you see those words in RED?

As to formatting on another machine that doesn't always work when we move it to some USB housing. This is why we prepare the drive in the housing.


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error message
by gator_80 / April 10, 2007 3:26 AM PDT

The error message is a standard MS grey box with black letters.
I'll try removing the active partition in the win98se box and then attach and try to format from win xp.


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The hang should still happen.
by R. Proffitt Forum moderator / April 10, 2007 3:58 AM PDT
In reply to: error message

Unless it not a hang but some message.

-> I've never had to go back to the 98 box. I just use XP's disk management to start over.


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by w0nder3r / April 14, 2007 8:57 PM PDT

Thanks for the help. I used the disk mgmnt to init and format. Nothing worked. I tried diskpart. Still no go. Must be a HD prob as I tried two other HDs and they worked like a charm.

Learned a few new things and I'm set.

Thanks again.

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