PC Hardware forum

General discussion

External Harddrive space not freeing up even after deleting

I have a 2.5" External hard drive that has a lot of data on it
I was trying to free up some space on the hard Drive but when i delete anything the space does not come. I deleted a 4.5 GB folder and the free space still remained 687MB.
I do this with any files on this hard Drive the space does not increase.

I have tried to defragment my drive, done disk cleanup.
I have obviously emptied my recycle bin (besides i did say this is an external drive)

Anyone got a solution?

Discussion is locked
You are posting a reply to: External Harddrive space not freeing up even after deleting
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: External Harddrive space not freeing up even after deleting
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Usually not a hardware issue.

In reply to: External Harddrive space not freeing up even after deleting

The most common thing to do is to empty the trash.

Bob

Collapse -
Trash is empty

In reply to: Usually not a hardware issue.

This is an external Hard Drive

I have emptied the trash as well
many time i end up using Ctrl+Delete

I am sure the files are not in the Trash.
Is there any other solution?

Collapse -
My external has a trashcan too.

In reply to: Trash is empty

You can use a file explorer (I use Gyula's Navigator) to find where the space is or not is.

Bob

Collapse -
Thanks man, you just helped me a lot!

In reply to: Usually not a hardware issue.

I cannot believe i didn't think about it earlier...

Collapse -
Unable to find the trash

In reply to: Usually not a hardware issue.

I used disketive to find that almost 100 Gb of deleted data is labelled as recycle and still kept on my external drive , please advice me on how to free up that space . I cannot find it on the hard disk

Collapse -
Answer varies with OS? Did you try CCLEANER?

In reply to: Unable to find the trash

CCLEANER which I get from Ninite.com does an nice job.

Collapse -
Thx

In reply to: Answer varies with OS? Did you try CCLEANER?

My os is windows 8.1.... Everything worked out

Collapse -
C:/ recycle bin

In reply to: Usually not a hardware issue.

THE DELETED FILES ARE IN THE C:\ RECYCLE BIN on your desktop.
i deleted these already deleted files from the C:\ on my PC and it freed up the external hard drive.

Collapse -
Hidden folder/files

In reply to: External Harddrive space not freeing up even after deleting

May be caused by malware. Use Tree Size Free available on Cnet download.com. Works for me every time.Find the files, delete and then scan drive for virus/malware.

Collapse -
Try ScanDisk!

In reply to: External Harddrive space not freeing up even after deleting

Have you tried running "ScanDisk" on your external hard drive to check for errors and correct them if it there's any?
Do the following:
1. Double-click My Computer.

2. Right-click the drive you want to scan and select Properties.

3. Select the Tools tab. In the "Error-checking" section, click the Check Now button (this button appears in the "Error Checking Status" section in Windows 95, 98, and Me).

Hope this helps!!

Collapse -
External Harddrive space not freeing up even after deleting

In reply to: Try ScanDisk!

I'm having this issue today. I have a 250GB drive and I completed all of those steps of deleting, etc. and it's showing there is 152GB of space being used. Right now I am running the "check disk" and I can see it's checking all these files that supposedly doesn't exist. Here's to hoping this works and I can get this space back. I have a iomega eGo purchased through Dell.

Collapse -
Same as above.

In reply to: External Harddrive space not freeing up even after deleting

You use a file explorer as noted or see if any Norton or other things are giving you a protected trash bin.

Bob

Collapse -
External Harddrive space not freeing up even after deleting

In reply to: Same as above.

Ok, the check error, didn't change anything, so I don't even know if it was checking the external drive even though I had it selected. I say that cause it was showing how many files it was going through. How do I do that, file explorer thing? I have McAfee, so how do I do that, too?

Collapse -
I don't use that.

In reply to: External Harddrive space not freeing up even after deleting

Collapse -
External Harddrive space not freeing up even after deleting

In reply to: I don't use that.

Are these things free downloads, ubuntu? There's not ever been Norton on my computer, only McAfee. Or are you referring to the external harddrive?

Collapse -
External Harddrive space not freeing up even after deleting

In reply to: I don't use that.

I think it worked. I downloaded Gyula and once I figured out how to change the drive selection, like over 1200 files showed up. It was all the backup stuff that said was in recycle bin. I don't get how that happens but I deleted it all. So out of a 250G there is now 231G free space. Still it's like where's the rest? Is that like all the system stuff for the drive in the 19G? Kind of like with the phone. It has 16G but really on 14G available for my use. Well, I think that's it. Thanks for your help.

Collapse -
Good hunting!

In reply to: External Harddrive space not freeing up even after deleting

Sorry but given the clues I can't guess what caused it. And as you found out we have to learn/use other tools that given us an uncluttered view at the folders and files (Explorer tends to hide things.)

The remaining space may be the old digital byte count issue. A 250GB drive is often 250 billion bytes and not 250GB.

Are you aware and fluent with this difference?
Bob

Collapse -
External Harddrive space ...

In reply to: Good hunting!

Yes, the need to learn/use. I enjoy learning about some tech things and as long as I can get back to point A without losing or damaging anything, I'm good.

I'm not fluent in the differences between bytes and gigs but am aware.

thanks for the help

Collapse -
external harddrive...

In reply to: I don't use that.

I
think it worked. I downloaded Gyula and once I figured out how to
change the drive selection, like over 1200 files showed up. It was all
the backup stuff that said was in recycle bin. I don't get how that
happens but I deleted it all. So out of a 250G there is now 231G free
space. Still it's like where's the rest? Is that like all the system
stuff for the drive in the 19G? Kind of like with the phone. It has 16G
but really on 14G available for my use. Well, I think that's it. Thanks
for your help.

Collapse -
THANKS!

In reply to: I don't use that.

Norton Protection was keeping approx 10 GB of deleted files.
Now problem is solved, thanks man! Happy

Collapse -
Thankkssssssssssss

In reply to: Try ScanDisk!

Thanks, you resolve my problem.

Collapse -
empty the trash can or use shift+delete key to....

In reply to: External Harddrive space not freeing up even after deleting

.....permanently delete stuff.

Emptying the trash/recycling can is true of ALL ext hardrives, from handheld units that only hold 4GB, to those the size of a brick that hold 750GB.

Collapse -
External Harddrive space not freeing up even after deleting

In reply to: External Harddrive space not freeing up even after deleting

Have you checked the partition on that drive? Go to control panel/performance and maintenance/administrative tools/computer management/storage/disk management.

i recently had a client who complained that he was missing some space on his HDD - we found that the manufacturer (Dell), for what ever reason, had placed a small fat partiton before the main ntfs partion. The fat partition was not visible in windows explorer.

cheers

Collapse -
Had the same problem and solved it

In reply to: External Harddrive space not freeing up even after deleting

It was actually on my 2GB SD card. The amount of free space wasn't report properly. This probably happens when you remove the harddrive/device before the OS updates the file system records.

One solution is to backup everything (on to another drive) and quick format the drive. This did it for me.

Hope this helped.

Collapse -
The amount of free space wasn't report properly .....

In reply to: Had the same problem and solved it

now that you mention it the problem obviously is one of the amount of free space not being reported properly. Equally obvious, now that i think about it, is that there is a little utility called 'chkdsk' in-built in windows that can be used to correct the problem.

Collapse -
Yep

In reply to: The amount of free space wasn't report properly .....

Somewhere in Windows there's a way to recalculate the amount of free space but I couldn't find it again. So that's why I chose to simply copy everything over, quick format and restore the copy. I understand this is more doable on 2GB flash disk as opposed to a large harddrive.

Let us know if you manage to find it... I just chkdsk /? but couldn't find it in the options.

Collapse -
no "chkdsk"

In reply to: Yep

Hey guys, you won't be able to use "chkdsk" if you have Windows 95, 98, Me, 2000, and XP, these systems come with a 32-bit ScanDisk disk analysis and repair tool, read my first post somewere above if you need to know how to get to it!

Collapse -
chkdsk is there in XP

In reply to: no "chkdsk"

I think it's used only for scanning during the booting process. I just tried chkdsk because it shows me a variety of options unlike scandisk. I don't think the command prompt chkdsk and the scandisk in My Computer are any different in the way they work.

Collapse -
Just ended up formatin it!

In reply to: chkdsk is there in XP

I tried the the check disk, went through cmd
tried doing it at boot up...
tried defragmenting it as well
none of them worked so i finally did what i dint want to
i took a backup and then formatted it
and as expected i got all my space back

i also checked for the partitions but there aren't any.
thanx

Collapse -
Sometimes...

In reply to: Just ended up formatin it!

... the inelegant solution elegantly saves time Happy

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

GRAMMYS 2019

Here's Everything to Know About the 2019 Grammys

Find out how to watch the Grammy Awards if you don't have cable and more.