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External Hard Drive Problems

by stagecraft2 / April 3, 2008 9:19 AM PDT

Hello,
I have a Seagate external hardrive and recently I have found that when I open a certain folder windows crashes. It seems that when ever I open the folder with my movies in it, windows xp crashes (explorer.exe). This is a big problem because formatting it is not an option and I can't even try to look for the problem because as soon as I open the folder... windows crashes.

I was wondering if anybody has any ideas on how to fix this, or possibly a program that can find/fix any problems.
Also, my pc has 2gbs of ram and the processor is a dual core 2.62GHz.

Any help will be greatly appriciated. Thanks in advanced.

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You'll want to use a file browser other than explorer.
by R. Proffitt Forum moderator / April 3, 2008 11:22 AM PDT

I use GYULA'S NAVIGATOR for such work.

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by stagecraft2 / April 3, 2008 1:14 PM PDT

Thanks for the program.

Is there a way to easily determine what is wrong with my hard drive and its files. Are there any programs that will detect where the problem is?

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There is no problem with the hard disk.
by R. Proffitt Forum moderator / April 3, 2008 11:26 PM PDT
In reply to: .

Explorer does crash when it tries to render a thumbnail for some files. This is a long standing issue with Explorer (now over 10 years) and the Microsoft answer was tepid. I went to a developers conference and cornered a few softies. The answer was "don't do that."

To find the file(s) that explorer crashes on I use Navigator to move 1/2 the files into a test directory. By a process of elimination I can find the one that causes it. Armed with that file I might explore it's encoding to see if there is a CODEC issue.

Bob

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