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General discussion

external hard drive problem

Feb 26, 2007 6:56PM PST

Hello everyone. I am a new bee sort of Happy external drive galaxy tvisto macpower tech. 3.5 IEEE 1394 sbp2 device-enclosure inside is Drive Hitachi HDT725032VLAT80 (298 GB) comp info is as follows Field Value
Computer
Computer Type ACPI Uniprocessor PC
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
Internet Explorer 7.0.5730.11
DirectX 4.09.00.0904 (DirectX 9.0c)

Date / Time 2007-02-27 / 05:46

Motherboard
CPU Type Intel Pentium 4, 2600 MHz (26 x 100)
Motherboard Name MSI Gamila/Giovani/Neon Series
Motherboard Chipset Intel Brookdale-G i845GEV
System Memory 1015 MB (DDR SDRAM)
BIOS Type Award (04/12/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter Intel(R) 82865G Graphics Controller (64 MB)
Video Adapter NVIDIA GeForce FX 5200 (128 MB)
3D Accelerator Intel Extreme Graphics
3D Accelerator nVIDIA GeForce FX 5200
Monitor HP MX703 [17" CRT] (14061127232054)

Multimedia
Audio Adapter Realtek ALC658 @ Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

Storage
IDE Controller Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Floppy Drive Floppy disk drive
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Disk Drive Generic USB SD Reader USB Device (1906 MB, USB)
Disk Drive Generic USB SM Reader USB Device
Disk Drive Lexmark USB Mass Storage USB Device
Disk Drive Macpower Technology Co.LTD. T-Visto 3.5" IEEE 1394 SBP2 Device (298 GB)
Disk Drive SAMSUNG SP1604N (160 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive LITE-ON DVDRW SHM-165H6S (DVD+R9:8x, DVD-R9:4x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-RAM:5x, DVD-ROM:16x, CD:48x/24x/48x DVD+RW/DVD-RW/DVD-RAM)
Optical Drive SONY DVD RW DW-U10A (DVD+RW:2.4x/2.4x, DVD-RW:4x/2x, DVD-ROM:8x, CD:24x/10x/32x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 148047 MB (84239 MB free)
D: (FAT32) 4561 MB (804 MB free)
Total Size 149.0 GB (83.0 GB free)

Input
Keyboard Enhanced Mulmedia PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Primary IP Address
Primary MAC Address
Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC (

Peripherals
Printer Fax Lexmark 8300 Series
Printer Fax
Printer Lexmark 8300 Series
Printer Microsoft Office Document Image Writer
Printer Microsoft XPS Document Writer
Printer PageManager PDF Writer
FireWire Controller VIA VT6307 Fire IIM IEEE1394 Host Controller (PHY: VIA VT6307)
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller VIA Vectro VT6212 PCI-USB Universal Host Controller
USB1 Controller VIA Vectro VT6212 PCI-USB Universal Host Controller
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB2 Controller VIA Vectro VT6212 USB 2.0 Enhanced Host Controller
USB Device Lexmark 8300 Series
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device
USB Device USB Printing Support

DMI
DMI BIOS Vendor %oenix Technologies, LTD
DMI BIOS Version 3.25
DMI System Manufacturer HP Pavilion 061
DMI System Product PC153A-ABA A522N
DMI System Version 0nB1211RE101GAMIL10
DMI System Serial Number MXK41317C7 NA500
DMI System UUID E06A7494-D77CD811-BCD5A2C2-91B1656A
DMI Motherboard Manufacturer MICRO-STAR INTERNATIONAL CO., LTD
DMI Motherboard Product Gamila/Giovani/Neon series
DMI Motherboard Version 030
DMI Motherboard Serial Number 4210528233
DMI Chassis Manufacturer
DMI Chassis Version
DMI Chassis Serial Number
DMI Chassis Asset Tag
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 2 / 0
ok the problem i wen to unmount external and it said unable to do at this time had a power failure now the drive is mounted but not accessable cant do a disk check at all get message not recognized etc. try to do diskck mycomp/properties/tools/check now/autofix and scan for an attempt wich just doesnt work click boxes and click start and the box disappears I try to access files on external get message l:\is not accessible parameter is incorrect I am guessing file system is courpted. can any one help me with a ceap way to access the drive if so remember m a new bee lol thank you for any consideration that you might give

Discussion is locked

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About IEEE 1394 or firewire on Windows.
Feb 26, 2007 8:48PM PST

A recurring problem I see is with external drives connected with firewire. I offer no cure since we'll have to wait till Redmond issues it but for today I use USB 2.0 for Windows and Firewire connections for Apple machines.

Your choice to do otherwise but you may be repeating what others have discovered.

Bob

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update
Feb 27, 2007 7:36AM PST

C:\Documents and Settings\Owner>chkdsk L:/f
The type of the file system is NTFS.
Unable to determine volume version and state. CHKDSK aborted. if that will help any one with my problem thank you

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How I get out of that jam (sometimes.)
Feb 27, 2007 7:58AM PST

1. I connect it with USB 2.0 or better yet internally to the IDE connection in a desktop.

2. I try tools like ZERO ASSUMPTION RECOVERY or GETDATABACK.

If those show promise and we need the files we pay up.

Best of luck,

Bob

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If you value your data
Feb 27, 2007 8:01AM PST

don't write to the disk, take it out of the case and connect it directly to the IDE cable and see if you can recover the files with data recovery software.

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ok i hope this info helps
Feb 28, 2007 6:50PM PST

Lcn of $MFT is invalid this is what i have found to be causein the problem now if some one knows a way to get to that file or even find it fix or anything else thank you for the help so far but in order to recover the files i need another hard drive aboput 320 gigs but dont have the money so i need to find a way to fix that file i believe thank you for anmy help past ppresent or future Happy

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Can't help.
Feb 28, 2007 11:11PM PST

Since no response to my post and the items there I take it that you are still connected with firewire and didn't try the demos of the software noted.

Looks grim from my view.

Bob

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yes
Mar 1, 2007 12:22AM PST

1 i did connect it with ussb but cant recover files cuase i dont have 320 gig s free on any drive no internal or external

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Set it aside for now.
Mar 1, 2007 12:43AM PST

If you value these files you'll have to wait till you have disk space to copy it off once you get the tools. However some can't wait until they get in the right place, time and tools. In those instances I see most lose it all. The softwares I noted have free demos so it can give you insight to the issue and might give me a clue what other tools could be used.

But this issue is dead for now since we can't copy the contents out today.

Bob

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OK
Mar 1, 2007 2:04AM PST

WELL YES I HAVE USED MANY RECOVERY SOFTWARE TO SEE WHAT WAS GOIN ON BUT THAT STILL DOESNT HELP ME GET THE DIRVE FIXED WITH OUT A REFORAMT THANK YOU FOR YOUR HELP I D GUESS I HAVE TO LOOK ELSEWARE

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What we do at the shop.
Mar 1, 2007 2:33AM PST

I've encountered drives we can't repair with any tool known. It's why we turn to copying the contents out, wipe the drive, test it and copy the contents back.

-> Not all damage is repairable and some repairs will cause more damage.

Then again not everyone believes this and will lose it all in repeated repair attempts. I've shared what we do and what I see happen. Your choice here.

Bob

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yes
Mar 1, 2007 4:37AM PST

ok first off i never said that i didnt believe you i was lookin for an alternative method as i dont have funds to buy another drive and im in a time constrant to get to all the files soon ok it seems to me that if its a system file cruuption that it should be fixable as all it is is numbers and yet im just a novice here but eveerything hats not damage caused by trame physical damage only a fault in writing then there should be a way to rewrite a broken file without a reformat if i had the funds i d get another external drive and just recover all files to that drive reformat this drive and thats it id e one happy camper

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Time or money.
Mar 1, 2007 5:01AM PST

Sadly I see a disaster happening soon. You are in a hurry so I predict a bitter end. PC FILE INSPECTOR may let you copy a few files you need today out until you have all the right parts to do this right.

Hey, I love watching a good train wreck (watch others not take the safe recovery path and try repairing such a drive without backup.)

Bob

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lmfao
Mar 1, 2007 7:27AM PST

i love the way your assumeing what i may or may not do im not goin to do anything as i dont have enought knowldge to try to fix i did say that i am a new bee and i cant recover much i need all or nothing so its goin to be nothing so i losse either way i was just makin a statement of what it should be not that its like that but just an opion like your opion that you see a train reck when there isnt going to be a train hahaha and i love watching peeple make wrong assumptions wich you just did bye BOB

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Bye.
Mar 1, 2007 8:25AM PST

I hope if anything I've scared you enough to not lose it all. There are a few get upset I don't have a "magic bullet" of software that will fix a drive and get it working again.

Since I don't have that I share a few decades of what I do to save drive data today without the k-buck charge at drivesavers or ontrack.

You seem upset with such candor which I understand since I've seem many get very stressed over the possible losses.

Bob

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yea right
Mar 1, 2007 8:34AM PST

first as a moderator you should be neutural at all times and well no i wasnt upset but you have some eggo i only had a comp for a little over 2 years and i have learned alot and i share all my knowldge without that hugh eggo that you have so go right ahead and cancil my membership on cnet i gave you the same treatment as you gave me yo8u mad a bad assumption and now are blamin another (me) for gettin upset which i was not

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Thanks.
Mar 1, 2007 9:23AM PST

I really wish you the best of luck in recovery. But this is all volunteer efforts and I will not be neutral when it comes time to saving our skins (data.)

Wishing you the best of luck,

Bob

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this may help
Mar 1, 2007 11:51AM PST

i had a similar problem and used a BART CD to access the "bad" drive


jonah

.,

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(NT) Spinrite by Gibson Research?? grc.com
Mar 2, 2007 1:01AM PST