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General discussion

External Hard Drive Not Mounting or Repairing - PLEASE HELP

Sep 4, 2014 8:05AM PDT

Hi, hope someone can help me out on this. I have a MacBook Pro with Retina display (OS X, 2.7 GHz Intel Core i7 processor, 16 GB memory). I recently purchased a 3 TB G-DRIVE with Thunderbolt External Hard Drive which I've been editing off of for the past 2 months.

Yesterday I took an hour break from working on the drive. I safety ejected the HD and turned it off but an hour later when I went to turn it back on my mac wasn't able to read the drive. I went into Disc Utilities where it recognized the drive but wouldn't allow me to manually mount the drive. I then attempted to repair the disc via Disc Utilities but it gave me the following warning:

"Verify and Repair volume "disk1s2"
Checking file system
** /dev/disk1s2
Invalid sector size: 0
Volume repair complete.
Updating boot support partitions for the volume as required.
Error: Disk Utility can't repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files."

Is there any way to repair the disk without it being mounted? And if not, is there anyway for me to backup the contents of my external hard drive before I reformat it? Thanks

Discussion is locked

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That's why we backup.
Sep 4, 2014 8:15AM PDT
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Just as a matter of interest,
Sep 4, 2014 8:44AM PDT

did you format that drive before you first used it.

If not, what format was on the drive when you purchased it/

P