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Question

External Hard Disk Folder is displayed as File

May 1, 2018 9:47PM PDT

Hi everyone

I have been using segate external hard disk for nearly 2 years. I have connected it to my TV many times but recently I have noticed that some of the folders in the hard disk are now displayed as folders and i am unable to access them. When i connect it to my pc, the details(free space and total space) of the hard disk are also not displayed unlike the internal hard disk for which the details are displayed. I have attahed the screenshots in this thread. Please help me in recovering the folders. Thanks in advance.

Links for images:

https://ibb.co/kPPig7
https://ibb.co/i5j5uS
https://ibb.co/iNib17

Discussion is locked

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Answer
It's Possible The Drive Is Starting To Fail
May 2, 2018 11:12AM PDT

Unfortunately, we see this all too often. External HDDs simply aren't that reliable or long lasting. When we purchase an external hard drive, we always purchase a second one so we can make a backup of the first.

Sometimes, running CHKDSK on the external drive will repair things. Sometimes not, so....

My recommendation is to make a copy of all the data from the problem external drive to another location. If you like using external hard drives, make one copy to a new drive and another copy somewhere else. Once that's done, open an elevated command prompt, then type the following into Command Prompt: chkdsk E: /f /x /r Replace the letter E with the letter corresponding to your external hard drive. Once that's done, press "Enter", then press "Y" if the command window asks you to. Restart the computer to run the disk check upon reboot. The check will take quite a while and don't be surprised if the percentage listing "holds" at 10% or so. Just let the check do its thing till it finishes.

Hope this helps.

Grif

Post was last edited on May 2, 2018 11:15 AM PDT

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Answer
I see an issue.
May 2, 2018 11:19AM PDT

If your LG can use the HDD as a DVR then you can expect the attached drive to get wiped out at times.
Samsung and others do warn about this issue and some ignore it and this happens.

To see if you can recover files try RECUVA. But this is all about keeping your files safe. Never keep files you can't lose on a single device or location.