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General discussion

external drive is recognized on my home computer only

by reb.711 Sep 24, 2007 10:30AM PDT

Hi all,

I have a Maxtor One Touch III Mini that has been working fine for quite a while now. I basically just use it to go back and forth between my home and lab computers. The other day, I was using it in the lab, removed it, and when I plugged it back in, the lab computer would no longer recognize the drive. That is, it seemed to recognize the hardware, but I could not find the drive in "my computer".

The drive still works on my own computer but not in any of the computers in the lab any more. I tried the chkdsk command in the lab and it returned a "cannot access the drive" message. However, when I run chkdsk at home, it works and says that the drive is fine with no bad sectors, etc.

Any suggestions? Many thanks in advance for your help.

Discussion is locked

3 Posts

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Could they have shut down USB drive access?

by r. proffitt Forum moderator Sep 24, 2007 10:33AM PDT

Read http://www.windowsdevcenter.com/pub/a/windows/2005/11/15/disabling-usb-storage-with-group-policy.html

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Hmm, I don't think so -

by reb.711 Sep 24, 2007 10:40AM PDT

No, I don't think so, because others are still able to use flash drives and other USB-connected devices...

thanks for your post!

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Another version of that shutdown allows...

by r. proffitt Forum moderator Sep 25, 2007 12:32AM PDT

Some users to use USB storage and others not to.

Until you've checked with your IT staffers about this, it's a possibility.

Or you try your own USB stick.

Bob

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