We have seen many complaints about this company.
In the future, you need to check out any on-line company, before ordering.
Here is what Epinions.com has to say about Express Camera:
http://www.epinions.com/webs-Web_Services-All-Merchants-Express_Camera/display_~reviews/pp_~1/sort_~date/sort_dir_~des/sec_~opinion_list#list
Even with sites like Epinions.com, don't be content to read just a few customer opinions. Read at least 30.
Some of the worst companies have their employees submit glowing reports to try to counteract all the bad reports.
This has happened on this forum.
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These are bad people and I repeat what others have said - avoid them!
My complaints
1.The camera and some of its parts were defective. (I had the camera inspected by a camera store technician)
2. Parts were sold me at inflated prices that were part of the manufacturer's package and part of the original price i.e. I was sold the same items twice.
3. I purchased a manufacturer's extended warranty, but I was sold an extended warranty not from the manufacturer.
4. My original purchase was $1,495. I was fast-talked into purchasing additional items running my bill to $3,100. I did not understand what I was purchasing and the invoice is not itemized.

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