Browsers, E-mail, & Web Apps forum

General discussion

Explorer will not open my Yahoo mail

by bajajudy / March 13, 2010 12:23 AM PST

XP
Explorer will go to the Yahoo home page but will not allow me to view my mail.
I get "explorer cannot display webpage" error.

I get the same message for Hotmail.

Que paso?

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Tell us more...
by John.Wilkinson / March 13, 2010 3:24 AM PST

"Note: If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem."

In this case:
1.) What is the latest service pack installed for Windows XP?
2.) What version of Internet Explorer are you using?
3.) Are any other webpages producing this error?
4.) Does the error persist if you use an alternative browser, such as Firefox?

Let us know.
John

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IE8 Help
by bryn_ie8team / March 15, 2010 3:41 AM PDT

Are you using Internet Explorer 8?

If you are having troubles accessing Yahoo! Mail, this troubleshooting guide should help you solve your problem: http://support.microsoft.com/kb/967894

Hope this helps you out!

Cheers,
Bryn
IE8 Outreach Team

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