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explorer missing reinstall windows

In the next few days i am going to help a friend fix his computer - he reports he has received the above message - and is unable to start windows even in safe mode - my knowledge of WindowsME is limited - i currently am using winxp pro and prior to that 98 and 95 - in windows xp when starting in safe mode an option appears to perform a "system restore" according to my friend this option is not given - is this correct????
If not does anyone know how to perform a "systems restore" without having to enter the operating system - i am hoping his windowsME Cd will have some sort of option for this as well!!!!????
Failing this i thought i would exact explorer.exe from the setup cabs and hope for the best - but does anyone have a better solution other than reinstalling windows??
and if the above fails does windowsME allow a "repair" installation.
Any suggestions would be appreciated
Peter

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Re: explorer missing reinstall windows

In reply to: explorer missing reinstall windows

The DOS based Windows do not provide a repair installation. And repair tools varied with each version. Windows ME took a step backwards on the repair front with Microsoft deciding that less repair tools were needed since SFP and SR (system file protection, system restore) would make errors very uncommon. Microsoft was rewarded with this arrogent tack with systems that are harder to repair. SFC (system file checker) returned in XP...

There is NO documented repair method for what you've written.

If I was faced with such, and it wasn't an option to wipe it out and reinstall proper, then I'd extract the missing file from the DOS prompt. I will not detail how to make DOS disks and such because a person doing such repair must have this skill.

If that failed, I could try an install over the top then repair what needs to be fixed afterwards.

Today I find most of this to be malware. Not a virus or trojan, but sometimes you run across a machine without virus protection. You get to deal with that as well.

Bob

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thanks bob!

In reply to: Re: explorer missing reinstall windows

It's as i expected and have already prepared for the same. Doubt if there are any viruses involved - i think the only problem is with the user - he is one of those users that just seems to corrupt a computer without trying.
u have been a great help
Peter

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