Windows Legacy OS forum

General discussion

explorer.exe unexpectedly shuts down randomly

by fabianhow / March 11, 2008 1:15 PM PDT

ever since i reinstalled windows, there seems to be two profiles on my computer. when i boot up the first time, the my documents page shows some attributes(eg. Owner, file size, etc) which i never chose. along with that, there are some other changes like the shutdown popup(the one which gives you the option to shut down, restart or standby) changing, no startup/shutdown sounds and Data Execution Prevention shutting down explorer.exe(i am currently typing with explorer.exe closed). Only when i restart my computer does everything become normal. Is there a way to stop this? i dont want this to happen everytime i boot up my computer? this happens to my account only. the other account seems to have none of these problems.

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additional info
by fabianhow / March 11, 2008 1:17 PM PDT

i am using win xp sp2 with all available updates, zonealarm antispyware and avg antivirus pro 7.5. I am also using mamutu from emsi software.

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some more additional info
by fabianhow / March 11, 2008 1:51 PM PDT
In reply to: additional info

i've just restarted my computer, but some of my personal settings(eg. Free Download Manager settings are gone, restored to default). I've run full scans of my computer and some deep scans, all reveal nothing except for some tracking cookies

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Have you made a new account and moved over yet?
by R. Proffitt Forum moderator / March 12, 2008 12:59 AM PDT

That's called a corrupt profile and Microsoft (and others) have yet to offer anything to repair such.

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by fabianhow / March 12, 2008 4:42 PM PDT

When i typed that the other account does not seem to have this, i made a mistake. it has the symptoms as well, only that the symptoms seem to be 'dormant' as in it is not active.

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"ever since i reinstalled windows,"
by R. Proffitt Forum moderator / March 13, 2008 12:50 AM PDT
In reply to: specify
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by fabianhow / March 14, 2008 10:32 AM PDT

i've reinstalled windows, but to my astonishment, it still remains! is there a possibility this is a bios virus?

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Or the 10 drivers or that memory voltage setting.
by R. Proffitt Forum moderator / March 14, 2008 10:57 AM PDT
In reply to: wonder

The problem is a lack of gritty detail so I can't see if you missed a step or if your system needs fine attention to a bios setting.

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what details
by fabianhow / March 15, 2008 8:15 PM PDT

what details do you need? i will try my best to get them.

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An example.
by R. Proffitt Forum moderator / March 15, 2008 8:21 PM PDT
In reply to: what details
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my computer
by fabianhow / March 21, 2008 10:42 AM PDT
In reply to: An example.

my computer is a dell dimension 3100 bought 2 years ago. it is running a intel pentium 4 630 processor, 1GB(512MB x2) DDR2 533mhz memory, 80GB 3gbps hard disk, 128MB intel GMA 900 and a 48x CDRW writer. I used Dell PC Restore to restore my pc to factory state because windows would not load. my processor has hyperthreading activated with no problems. i did not tweak the bios except for the hyperthreading part. The drivers you mentioned are not used on my computer. can you tell me how to find the drivers i have on my computer?

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(NT) For Dell, it's and your service tag.
by R. Proffitt Forum moderator / March 21, 2008 10:43 AM PDT
In reply to: my computer
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infected by the "exploit bug"
by milo-75 / March 30, 2008 1:39 AM PDT

i need a tool or software that will remove the exploit bug

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