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General discussion

explorer.exe crash

by konquer11 Aug 8, 2008 6:38PM PDT

I have a problem and i found on Microsoft's support site the solution, it involved running cmd as an admin. running cmd normally of course runs the standard. no uac prompt (i have it on) appears to let me run it as admin. so my first attempt, i go to start, type cmd, its the only one there, i right click on it, when i right click, the little pop up window pops up saying explorer.exe has stopped working. WHAT!??! so it takes 10-20 secs for explorer.exe to reboot itself then everything is back to normal. so i try again, this time i move cmd to my desktop and right click, when i right click, explorer.exe stops working again.
this is strange. i can right click on anything else. i repeatedly tried right clicking on cmd, after rebooting, after a few days, it still doesn't work and it's been a week. if you'd like the explorer.exe crash info, let me know.
thanks for your help.

Discussion is locked

6 Posts
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A known issue?
by r. proffitt Forum moderator Aug 8, 2008 11:39PM PDT
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didnt work
by konquer11 Aug 9, 2008 4:17AM PDT

Neither of those worked.
1. i am on vista
2. i do have an admin account
3. i am the only account on this computer
4. the problem seems to only appear when i right click on the cmd
5. right clicking on any other icon works, right clicking on the desktop also works.

Thanks!

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The CONTEXT HANDLER crashed.
by r. proffitt Forum moderator Aug 9, 2008 5:50AM PDT

Remember that Microsoft does not support context handlers we install so find yours and uninstall it.

I'm not privy to what you have done to the OS to break it. I only know that this area is easy to break. If you can share more than the symptom we might find a fix.
Bob

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Links about
by r. proffitt Forum moderator Aug 9, 2008 6:07AM PDT
http://www.google.com/search?q=ContextMenuHandlers

Since we know it is the Context handler you need to know each and every handler you have on your machine. No one can guess if you installed some download manager or whatzit. This is where you have to dig in.
Bob
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i dont know
by konquer11 Aug 10, 2008 3:15PM PDT

i have no idea of these context handlers. i dl'ed the shellexview, it showed that every single entry is enabled. i dont know what else to look for. also what more info would you like. cus i dont know what info to give you, maybe the error report? other things i would need to know how to get the info.
thanks for helping me bob!

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You must know each handler.
by r. proffitt Forum moderator Aug 11, 2008 12:09AM PDT

You can research each one on google then decide if it should stay or can you remove it.

There may be a clue in the EVENT VIEWER about the crash. Look there as well.

I apologize for the first idea above. It was the context handler and not the old explore crash on image issue.
Bob

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