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Question

expired hp cartridge on HP all-in-one 7410

Mar 12, 2013 8:09AM PDT

Hi,

Black cartridge expired -thought it was empty went to Costco to have it refilled. The man there, to his credit, said it was still 10% full.

Then he looked at the expiration date and said it was unusable because of the expiry date was exceeded.

I read gurukirsh's explanation to peel the chip off but for my printer -there is no external expiration date chip -everything is covered with plastic of the cartridge.

With the expired cartridge in the printer, the printer is frozen in get-a-new-cartridge mode.

Please help!

David

Discussion is locked

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Answer
Why not get a new cartridge?
Mar 12, 2013 8:14AM PDT

That should help.

Kees