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General discussion

experiences w/ computermemorystore.com

Feb 7, 2005 7:36PM PST

Has anyone computermemorystore.com to purchase memory before? I have ordered, made the payment using PayPal and have not heard from them since (this was 6 days ago). The order status give on the website for my order is "on hold". They don't reply to emails, and do not pick up their phone (answering machine)... There is a CNET certified logo on their site, but I can find NO reviews on here.. Can anyone restore my confidence in them, and make me feel like I will actually receive my stuff from them?? Thanks a bunch!

Discussion is locked

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Call phone # they most likely will answer
Feb 7, 2005 11:30PM PST

No experience with them, but try their "sales only" phone # 1-888-295-6064.

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No Answer on the Telephone - Tried 5x
Feb 15, 2005 6:24AM PST

There is no answer to the telephone number - just the same recording saying it is "faster" to contact them by email and then goes on to say that they can/will take no calls.

I'm having the same experience as a previous post of slow to no response (though they responded saying there's been a problem with their email system.) I did get an email acknowledgement confirming the order# - though no indication of shipment status.

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computer memory store rip-off
Mar 16, 2005 1:24AM PST

I bought 2 memory stick onine for my laptops in feb 2005 for 202.95. Received wrong parts could not contact them by phone even after leaving a message after four days on emailing computer memory store they send me a RMA send parts back and I have not heard from the again.DO NOT BUY FROM COMPUTERMEMORYSTORE.COM.I REPORT THEM TODAY 3/15/2005 TO BBB AND REPORTED IT TO THE FBI ONLINE FRAUD I RECOMMEND EVERYONE WHO IS HAVING PROBLEMS TO REPORT IT TOO.SO WE COULD STOP THIS COMPANY FROM FRAUD.BEFORE MORE PEOPLE BECOME VICTIMS

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I shop online, but purchase by telephone, talking
Mar 16, 2005 3:13AM PST

to a human. Also, IMO giving out my credit card number over the telephone is safer that having it (or my SSN & Bank #) imbedded in my computer somewhere.

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finaly they payed
Apr 7, 2005 10:18PM PDT

AFTER I report them to the BBB and FBI online fraud unit.I email COMPUTERSTOREMEMORY.COM annd told them what I did the next day I received and Email that they were having problem with there computers.The following day my money was wire to my checking account Happy.

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Poor customer service at Computer Memory Store.com
Apr 18, 2005 5:12AM PDT

I ordered a 512 IBM MicroDrive from the Computer Memory Store.com over 2 weeks ago. Received e-mail confirmation that credit card was charged and order was being sent. Nothing yet! Have sent several e-mails inquiring about order. The 1 888 295-6064 number is worthless, they are not taking calls at this time according to the recording. I needed that MicroDrive this next weekend!

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If I were you...
Apr 18, 2005 5:55AM PDT

I'd call my credit card company and try to have the payment cancelled.

-JDM

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Same Experience Here
Feb 15, 2005 6:21AM PST

I'm having the same experience, though they responded saying there's been a problem with their email system. I did get an email acknowledgement confirming the order# - though no indication of shipment status.

There is no answer to the telephone number - just the same recording saying it is "faster" to contact them by email and then goes on to say that they can/will take no calls.

How did your experience resolve? I'm more concerned now having seen your post! Please let me know.

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Utter silence
Feb 24, 2005 1:21AM PST

Exact the same happened to me? Are those people bankrupt or so???

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the ComputerMemoryStore is committing fraud
Feb 25, 2005 11:25PM PST

This company is listed as fraudulently using the cnet logo. Probably all thier logos are no good, since they are just images, not hyperlinks.

Cnet has the warning posted here : http://shopper.cnet.com/4002-5_9-5100968.html

I would reccomend cancelling your purchase with paypal as soon as possible.

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Computer Memory Store
Feb 26, 2005 7:44PM PST

I am having similar trouble with computermemorystore.com. After a long interval the memory upgrade I ordered was shipped but it was the wrong chip. An e-mail reply said it was a shipping error but the correct memory had been set aside to send. I returned the incorrect chip, have not received the correct one, and have been unable to communicate with this Co. by telephone, e-mail, or fax. A check of the telephone no. and address shows no business called computermemorystore.com at that location.

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Why I don't trust PayPal or sellers who use PayPal.
Feb 27, 2005 7:51AM PST