The BMP message says,

"Direct Player Error - THis application requires an Extra (Flash Movie...) that either does not exist or fails to initialise properly. Please make sure the appropriate Extras are in the Extras folder(s)".

I have no idea what this means, or what sort of web site this is. I tried to load but got an error message saying "Forbidden - You don't have permission to access / on this server".

So it seems that either your computer is deficient of some application or extra bit of something, or the web site is in error.

Do you have a web site you can access? Try the games manual or help files, and see if they have support forums.

Thats the best I can suggest. Sorry.