Windows Legacy OS forum

General discussion

Event Viewer log

by eddie11013 / August 13, 2005 5:32 AM PDT

Was reading the suggestions on how to speed up computer and someone suggested a look at event viewer. I did this and found a warning message, under applications, that repeated itself. General info follows: Source: MsiInstaller, Event ID: 1001 and another one Event ID: 1004. Feature ''Mailbox''. The resource 'HKEY_CURRENT_USER\Software\installShield\UpdateService\' does not exist. Don't know what this is. Looked at msconfig, startup tab, didn't see anything regarding mailbox or install shield. When I looked at 'HKEY_CURRENT_USER, etc, saw Name: AB Default, Type: REG_SZ, Data: Value not set. Seems as thou it keeps looking for a resolution since all the while I'm on the computer it keeps trying to resolve. Must be over a hundred lines now, for just today.
Any ideas on how to resolve. Maybe, delete "Install Shield" folder???
Win XP, SP2. No other problems, computer working fine.
Thanks in advance for any suggestions.

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How to research this.
by R. Proffitt Forum moderator / August 14, 2005 3:36 AM PDT
In reply to: Event Viewer log

I am not offering any cures for this since an event viewer may or may not mean there is something to be fixed. However if one wants to connect that with another symptom or issue then together you have more to work the symptom with.

Look at:

1. on the eventid and number.
2. Read the replies at Yes the links only work for members but you can read what article number to research at and manually look it up.


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Maybe if it ain't broke, don't fix it...
by eddie11013 / August 14, 2005 6:31 AM PDT
In reply to: How to research this.

Thanks for your reply Bob. I had already searched google and Just seemed odd that 'exactly', every 35 minutes, that I am logged on, that I see these 'warnings' in event viewer. They just keep repeating. My log goes back to 8/6 so this is not something recent. Something must be trying to access something. The MsiInstaller seems to be tied to Windows Installer 3.1, but that's all I could determine. Since I don't know what this is for sure, maybe I'll just drop it. After all, the computer seems to be working fine. Just started out to speed this up a little, and I must say that some of the suggestions did seem to help. Maybe the next time I have to reformate everything it will be gone.
Thanks anyway, Bob

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