I respect your privacy but don't see the laptop make, model and age.
I've had to replace the battery or reload the OS (factory reset) and sometimes replace charger and mainboard to fix charging issues. Since the story is what is told I can't give a nod to which of the usual fixes I think it is.
Hi myself Evan Sirlin belongs to United states. I am facing some issues in my laptop and that is whenever I put the charger in my system for charging suddenly my system got stopped and restart aromatically. I have discuss this problem with technical support agent but he also did not understand the exact issue...I am still facing this issue. If anyone have any idea and solution of my problem then, share with me.

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