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General discussion

EUREKA!....DOH!

Jul 23, 2005 10:53PM PDT

Good advice, Mr. Macfixit. Disk Warrior fixed my HD where I was able to boot up and apparently none of the files were disturbed. But now I am unable to get online. When I try to use Eudora (mail program), a message "The application Eudora has unexpectedly quit. The system and other applications have not been affected." Internet Explorer: The specified server cannot be found. Opera: same thing. Safari: The same as Eudora, unexpectedly quits. Even AOL. I'd like to say that this is a connection issue, however, the programs crashing, even after a reboot has me stumped. I use a DSL through a router shared by two other PC's that are unaffected and the router shows that the MAC is connected. Probably something stupid but apparently so am I. AAAAgghhh!

Discussion is locked

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Connection problem
Jul 23, 2005 11:51PM PDT

DSL and using AOL! Some people are just gluttons for punishment Happy

At this stage of the game you may have damaged a number of things after doing all that stuff before Disk Warrior.
First, let's ignore the crashing apps and concentrate on getting you back on-line. Close ALL running applications and take a look at the Network Preferences (System prefs in the dock) When you first SINGLE click on the Network icon you should see a window showing the types of network connection that your machine is capable of. Built-in Ethernet and Modem. Hopefully the internal modem says "Not set up"
If your window is different, keep reading until you catch up with the instructions. Click on the Built-In Ethernet and select configure. Another window appears. Click the TCP/IP tab. You should have "Using DHCP" as Configure IP. All the other numbers are automatic. Your IP address should be something similar to the IP addresses of the PC's on the same network. Change what needs to be changed and reboot. Go back to Network Prefs and see if they are now correct.
In what way does the router show the Mac as being connected? The little green light only indicates that something live is plugged into the port but not that the "something" is configured correctly.
If none of the above work, you will probably have to do a "Archive and Install" (Clean install) of OS X to fix the broken bits.
One comment. For a self confessed Mac Newbie, you have a lot of extra's on your machine that "may" be clouding your move back. IMO, ignore Opera, Internet Explorer, Eudora and AOL (especially AOL) until you get this machine running correctly again.

Let us know the results of the Network thing

P

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Umm...OK
Jul 24, 2005 6:06AM PDT

On thge network window: LOCATION:automatic; SHOW: Built in ethernet; CONFIGURE: Manually (Using PPP, AOL Dialup other options); IP ADDRESS: 0.0.0.0. Everything else is empty. I hope we are both on the same window. I see nothing about the DHCP nor any message re: the modem literally saying "Not Set Up". I NEVER use AOL. Safari is my main browser and Eudora my mail...both crash. Are you talking about writing over the system files and leaving the data or a clean reformat? The router shows it as only being connected. I rarely open Opera and IE but I do use Limewire. The last thing I did (before the Super Crash) was upgrade Itunes to 4.9. Thanks for your help!

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Network Page
Jul 24, 2005 7:54AM PDT

Yes, we are both on the same page only my page is set correctly and yours isn't
When you click ONCE on the network icon, you get to the page that shows your connection options. Note: that is ONE click. This takes you to the page with the Location and Show lines.
Click Built-In Ethernet and then click configure.
If, perchance, you end up on the page with the tabs across the top, TCP/IP PPPoE, AppleTalk, Proxies, Ethernet then you have got to the right place anyway. On that page is a Drop Down menu which probably says Manually, right now. Click on the Blue blob on the end of the line and you will see other options. You need DHCP. Just DHCP.
When you say your NEVER use AOL, someone does. Your machine is set to use it as it's primary method of connection.
Anyway, find that Network page we are talking about and set it to DHCP and reboot the machine. Go back to that page and see if the IP addresses have been set automatically. That is the important thing now, forget everything else for the time being


P

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No DHCP
Jul 24, 2005 8:04AM PDT

There are only 3 options (manually, using PPP, & AOL dialup) under configure and DHCP is not one of them. My wife used AOL a couple years ago but she don't like the Mac so I HAD to get her a PC laptop.

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Very Wierd
Jul 24, 2005 8:21AM PDT

Just for the heck of it, I went to the PPPoE tab, filled out the info, then unchecked "Connect using PPPoE". I then went back to TCP/IP and under CONFIGURE, "using DHCP " shows up along with manually, DHCP with manual IP address, and using BootP. I leave it under "using DHCP" , Restart, Apply Configuration changes and reboot, and the configure options go right back to what the were before.
Sigh!

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Hmmm, Indeed!
Jul 24, 2005 9:13AM PDT

Looks like your little adventure did a bit more than just corrupt the directories.
You now have a choice. Completely wipe out the drive, having saved anything important, and reinstall the OS. This WILL destroy everything you added, including all your documents, since you started to use this machine.
OR
You can do an Archive and Install. This will put a CLEAN version of the OS, which ever one you have the install disks for, onto the machine and will NOT delete any of your data. (At least it doesn't usually)
This is probably the way to go at this point, unless you have a wonderful set of backup CD's, which is doubtful.

Your call. Let us know what you want to do an we can go from there.

P

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Talked to Apple
Jul 24, 2005 11:08AM PDT

and because of DW I am able to back up whatever was important, mostly purchased music. Whatever else will just be the inconvenience of installing programs. Such is life. I'm presently reformatting the HD now, a clean install, and start from scratch. Too bad I didn't have Tiger to install. What is your honest opinion of Tiger? Is it worth the upgrade from 10.2?

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I'm Off and Running
Jul 24, 2005 12:28PM PDT

OK...I reformatted using the 2 install discs but I'm a little confused about the software install discs. What exactly do they do? I wasn't told to use them

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Software Disks
Jul 24, 2005 9:51PM PDT

Put the CD in and see what it contains. Read the read me.
You will probably find that the software it holds was installed as part of the install anyway.
Tiger is good. Does your machine have the legs for it. How much RAM does it have?
By the way, did it cost $49 to speak to Apple or do you have AppleCare?

P

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256 RAM
Jul 24, 2005 10:23PM PDT

It looks like it has the requirements, I just want to make sure it isn't a waste of money. Apple charges a lot for...everything. I think I escaped being charged at all. The first call, the rep said the database was down, the 2nd rep said it didn't appear charged for the first, then he sent me email on how to fix the problem. Everything's fine now. Thanks.

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Tiger
Jul 24, 2005 11:14PM PDT

256 MB will do for Tiger. Obviously more would be better.
You were lucky to get away with two shots at $49.00 a time.
A possible $98.00 to get the same information you had already received for $00.00

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What can I say?
Jul 25, 2005 12:57PM PDT

I was due for a blessing.

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PS
Jul 24, 2005 7:57AM PDT

The only areas where I am able to enter any info in the network window is the IP address which won't stay set. There is no window next to the subnet mask or router. I can enter info under DNS servers and Search domains.