"True vector" is part of Zonealarm. It is possible thet Etrust doesnt see that worm at all. Suggest you run an off site scan...try the following:
Housecall - http://housecall.antivirus.com/housecall/start_corp.asp
Panda ActiveScan - http://www.pandasoftware.es/activescan/activescan-com.asp
Run these with Etrust turned off. I would certainly delete that email before further damage is done>
Also you might want to post your problem in the Virus and Security Forum.
I've been using it for a little over a year and have been happy with it so far. It's caught several viruses in my email and cleaned them up when I ran a scan.
But yesterday it notified me that I had received an email with a worm. I clicked the "ok" on the notification, then I clicked on the message and it contained an attachment called "gift.pif." I didn't click on the attachment.
So I doubleclicked on the eTrust icon on the taskbar and ran a scan on c:\program files\Pocomail, because the attachments are stored in a subfolder of that directory. It started the scan, but when it got to the "gift.pif" file it just hung for a long time. Long enough that I hit the "stop scan" button and restarted the scan. The second scan did not find any viruses, but the attachment was still there. I closed the eTrust screen (the program was still running after that of course) and noticed that there was a popup screen that said my "real time protection" or "true vector" (can't recall the exact name) was turned off, and asked if I'd like to turn it back on. I clicked "yes" and the whole computer froze up. Had to unplug it to restart. A third scan did not find the worm, yet the "gift.pif" attachment was still there.
That made me kind of nervous, because this sounded like the kind of thing a worm or virus might do. So I restarted and reverted back one hour using GoBack.
Anybody experienced anything like this? I'd like to know whether eTrust failed me or what.
BTW, I've had one virus infection on my computers over all these years. The first and last time was the "antiexe" virus many years ago. After that, I installed antivirus software and have been fine since.