Ethernet probs

I need help. My Ethernet cable won't connect, I have tried a bunch of things: buying a new cable, buying a new network card and reinstalling Windows. I really need your help on this one, please

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More Information Needed, Please

What type of computer are you using? Laptop or desktop? Make and model number? Operating system? What do you mean by "My Ethernet cable won't connect."? Will it not plug into a router? Or a modem? Are the plugs or jacks missing? (If you have both a modem and a router, have you tried plugging directly into the modem?) Or do you actually mean you are unable to access the internet, using a browser (which one are you using?), when the ethernet cable is plugged in? Try downloading a different browser, like the free Firefox browser, and see if it works with the different browser.

Do you also have a wireless adapter installed and running? If so, disable it for the ethernet cable to "take over".

Hope this helps and let us know more.


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Here you go

I'm using a desktop, windows 7, by saying my Ethernet cable won't connect, I'm meaning that I can't access my internet but my cable is connected into the computer and into the router correctly, there isn't no problem with my router, since my brother is able to use internet with his computer. I have tried to switch ports with him but that doesn't work either.

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A Couple Suggestions, PLUS, How Does Your Brother Connect?

If your brother is connecting wirelessly, then it has nothing to do with the ethernet issue. If your brother connects fine with a "wired" connection, then it's probably your computer that has the glitch.

1. Since most routers have multiple ethernet ports, make sure to try other ethernet cable ports. And if you have both a router and a separate modem, try plugging directly into the modem. (It may be a router issue with ethernet.)

2. If you're using Internet Explorer to connect to the net, try resetting it by opening the Control Panel, double click on "Internet Options", then the 'Advanced' tab, then click on the "Reset" button toward the bottom of the window.

3. If you haven't already, please be sure to download a secondary browser, such as Firefox or Chrome, install one or the other and see if you can now connect. Since your current computer is unable to connect to make the downloads, you may need to use a friend or family member's computer to download the browser installation files, copy them to a flash drive, then transfer them to your problem machine.

3. Because malware can cause such issues, be sure to follow the steps in the link below, to the letter, to scan for malware. As above, you may need to download the tools on a separate, clean machine and transfer them to your problem computer.

“Expand” the post titled: "Please try this" at the link below:

Hope this helps.


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If that helps, a few second, every minute or so, I do actually get connections

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Re: won't connect1

On most modem/routers, and on most Ethernet cards on a PC (but not on a laptop) a LED will show there is connection if both the modem and the PC are powered up.

Alas, a working connection with Internet needs more than such a connection with 2 LED's showing each side 'sees' the other.


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does it connect in safemode with network

if it connects when in safemode with network, then it is most likely being blocked by your security software, firewall or something else.

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