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Resolved Question

Ethernet not working

Jul 20, 2017 11:50AM PDT

I have had Ethernet to my PS4/PC for a few months now. It is way up o the second floor of the house, and the router is in the basement (wire was ran through walls during construction but only recently did I care to use it). I went away for a week with no issues. I came home and it is not working for me. I have three other brothers using Ethernet and they have had no issues within this past week and didn't go near my setup. Sometime it will send a signal so that it registers in the computer, but it still say no internet access, but for the most part it just doesn't work. I've tried many different cords from the wall to my PC, I redid the wiring for the wall mount, I put a new wire at the router, yet nothing works. I checked the Ethernet by putting my brothers in my PC, and it worked. Any clue what is wrong? Or what I should do to try to fix it. I'm beginning to get very frustrated! Thanks in advance.

Discussion is locked

Jdog74 has chosen the best answer to their question. View answer
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Clarification Request
I wonder if the MAC Address table is full.
Jul 20, 2017 12:20PM PDT

I'm skipping what that is but try a power cycle to the thing the Ethernet is connected to at the other end.
If that doesn't fix it, move the Ethernet cable to another port on the router or switched hub.

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MAC ADDRESS
Jul 21, 2017 6:04PM PDT

I have power cycled everything I could why plugged into the Ethernet on both ends. What is the MAC Address?

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I tried different ports
Jul 21, 2017 6:06PM PDT

As I said in the main message, all of my brothers are using the other ports and have no issue. But I still tried switching ports and it didn't work.

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That's a bad sign
Jul 31, 2017 1:34PM PDT

That the issue is with the cable or your PC. You can google want a MAC address is but for this discussion the only reason it could matter is if your brothers are pranking you by blacklisting your PC's MAC address on the router. This sort of prank is not unknown to me but we bill for fixing even if it was a prank.

Best Answer

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Check your PC configuration This seems to be the case.
Jul 25, 2017 11:53PM PDT

Since the internet was working from your PC 2 days ago did you make any changes in the last 2 days.

Have you installed any firewall apps or any anti-virus apps recently?

I would also like to know the ip address and configuration details of your computer.
Can you please paste the extract of the ipconfig /all here.
(start- cmd- ipconfig /all)

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Nothing has changed
Jul 30, 2017 5:55PM PDT

I changed nothing. The problem isn't within my PC, it's within my Ethernet. It doesn't work for pc or ps4.

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Answer
Increase Length of Ethernet Cable
Jul 31, 2017 1:16PM PDT

Dear JDog,
There are different companies which are manufacturing Networking Cables.Buy new Networking Cables and contact any of your area networking installer.He can Manage This easily.
Thanks

Regard:

Jason Holder