Check C:\windows\q1311165666_disk.dll Is this what you see?
Whenever I try opening "my videos" i get a message that says "Windows Explorer has encountered a problem and needs to close" and gives me the option of sending an error report. I've sent almost 20 and needless to say, i still can't open my videos. Also, whenever I try access my documents from a web site (i.e- uploading pictures to photobucket) my whole browser closes and i don't even get a message. I'm working on a Windows XP professional.