Office & Productivity Software forum

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error opening word .doc "your browser does not support frame

by 2BitTV / February 12, 2006 11:54 PM PST

Hi

I've searched on this forum for a solution to the following problem unsuccesfully >

A colleague has just finished working on a .doc using word in Office 2000. We are now unable to open the document at all- the following error message appears "your browser does not support frames".


This seems to be an unsual error as we've found very few instances on the web. We've come across this msoft support page http://support.microsoft.com/kb/210041/EN-US/
but we're still unable to open the .doc.


Its a v important .doc that w desperately need to use.
We've tried d'loading the office 2003 trial to see if an updated version would work but still no joy.......

Any ideas?

Many thanks in advance

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Collapse -
Back to the backup?
by Kees Bakker / February 13, 2006 4:33 AM PST

One day of work lost should be the maximum.

Things to try (no guarantee to work for any of them)
1. New document, type a few lines, then Insert>File this document.
2. Download OpenOffice (www.openoffice.org) to see if it will open the file.
3. Open it in Notepad and do a LOT of copy/paste. You'll lose most formatting and tables and figures, but will get some of the text back.

Kees

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A couple of things..
by CandiApple / February 13, 2006 6:33 AM PST
In reply to: Back to the backup?

Is there a table in the document?

Right-click on the table, choose "table properties", "table", "text wrapping = none".

If you used Insert, Page Number then the page number is created within a frame..remove the page number and insert using "View, Header/Footer" and insert the page number through the footer.

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Try....
by Papa Echo / February 13, 2006 6:36 PM PST

When did the problem start to happen ? If the OS has the System Restore feature, hae you tried that ?

I assume that you used MS Word to open that Word doc. and you got that error about your browser not supporting frames ? Then try opening the Word document with your browser- see if your browser really cannot open it.

That particular Word doc. file could be corrupted. Trying renaming it. Scan it with your anti virus. Move to another location.

BTW, what view was your colleague using when creatingnthe document - web layout view ? Online view ? These two seem to suggest a "browser".

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