Question

Error msg: no boot disk detected or disk has failed

HP 23-B010 Desk Top All in One Windows 8.1 (x64)
Upgraded from windows 8

I hope I am not sending msg again, I keep losing it and have to start over!

Last week on powering up I got a black screen with above msg. After some research, I powered up again tapping F11. I got a blue screen, went to advanced options, and chose System Restore. I got error box saying System Restore did not complete successfully: details system failed while scanning file system on drive C.

There was a black screen for a few minutes, then my desktop came up. I ran the error check drive C for file system errors, which came back saying nothing wrong!

I tested computer and nothing seemed wrong, but am now afraid to shut down! However, computer DID shut down twice while I was not using it, and it powered up ok.

Any suggestions???

Discussion is locked
Follow
Reply to: Error msg: no boot disk detected or disk has failed
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Error msg: no boot disk detected or disk has failed
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
Yes.

First make sure you can survive a hard disk failure. That is, you have a full backup of that HDD today.

Next look up the full make/model of the HDD and let's try the maker's HDD test software.

- Collapse -
Error: no boot disk detected or disk failed.

R.,

Thank you for promptly replying. I made a File History Backup from Windows; and a System Image Backup: EFI System Partition, OS (C) and Windows Recovery Environment System to external Seagate drive F.

I have original set of Windows Recovery disks (5) purchased with computer.

I also have Belarc Advisor report from 11/5/14. It tells system model, serial #, etc but not make/model HDD. Not sure how to get that info. Perhaps there is somewhere to search for it on my computer??

Suggestions Please ???

- Collapse -
In that case you may have to read it off the HDD label.

That is, open it up to read make and model.

- Collapse -
This Drive info was on last night's Belarc Advisor report

ST500DM002-1BD142 [Hard drive] (500.11 GB) -- drive 0, s/n W2ALQTFY, rev HP73, SMART Status: Healthy

c: (NTFS on drive 0) * 476.82 GB 381.60 GB free

Is this what I need? I don't think computer can be opened, an all-in-one, can it?

- Collapse -
It's a seagate. Replace it.
- Collapse -
Oh that is rather depressing news

as I don't even know a reliable repairman! What about using the command
chkdsk/R or chkdsk/F ??? Would that help anything or just fry the whole thing. Sad

- Collapse -
You can try that.

For me it's 2 out of 5 lightbulbs on the repair scale. That is, just hard enough to scare folk. But if it ever boots again, save what you can and make those all important restore DVDs.

- Collapse -
Would you please give instructions

on how to test software on ST500DM002-1BD142

- Collapse -
I'm guessing that you meant something else.

I'm an author of a lot of software so when you ask me to test software I have to guess that's not what you meant. Remember that last month we had bad drives pass this testing so if it's a Seagate I just clone and pop in the new drive. I can guess that many folk don't get much exposure and will want to test and lose time and possibly their files.

Seagate writes how to test their drives at http://www.seagate.com/support/downloads/seatools/

CNET Forums