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Samsung forum



by strimimic / June 18, 2012 2:22 AM PDT


just purchased Samsung UA32EH5300 worked fine for the first two days until i received a software update, updated it online now my smart hub gives me this error everytime i ty to connect to the internet. Tried factory reset and power cycle but didn't fix the problem..please provide me with solution


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All Answers

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Re: Error_Model_Bind
by Samsung_HD_Tech Samsung staff / June 18, 2012 3:24 AM PDT
In reply to: Error_Model_Bind


Thanks for your message. But just so you know, if you want Samsung support, I support US products and customers. And from what I can tell, this model is for New Zealand. (Correct me if I'm wrong.) So while I can't help you directly, if you want Samsung help, here's the Samsung New Zealand portal for support on that product:

But we got a nice little community here that includes people from everywhere in the world, and they might have a few other suggestions to help you out.

Hope this helps you!

-- HD Tech

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by connelldc / July 18, 2012 8:51 PM PDT
In reply to: Error_Model_Bind


Did you solve this, just happened to me also !!! - very annoying


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Error is due to Scheduled down time
by BornIn69100 / July 18, 2012 10:24 PM PDT

From the Samsung US site:

"ALERT: Smart Hub / Internet@TV Scheduled Server Maintenance

Smart Hub / Internet@TV Scheduled Server Maintenance
7/18/2012 - 7/19/2012

The server will be down for scheduled maintenance to improve functionality in preperation for the 2012 Olympic Games. During this time the Smart Hub / Internet@TV feature will be un-accessible. Users will receive a notification before maintenance begins, but while the server is down they may not receive the message, we apologize for any inconvenience.

Maintenance Time (7/19)
Eastern (EST) 12 AM - 6 AM
Central (CST) 11 PM - 5 AM
Mountain (MST) 10 PM - 4 AM
Pacific (PST) 9 PM - 3 AM"

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by ottowarman / July 18, 2012 10:34 PM PDT
In reply to: Error_Model_Bind

Guys I managed to fix the error_model_bind problem by manually setting the time and date.
Hope this helps.

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