1. We need the "explicit" error message displayed on your monitor. If this requires clicking Details, please do so. There is no need to give any long list of numbers however.
2. This type shutdown problem is usually inherent only with the <u>Second Edition</u> of Windows 98, but not always:
a. Problems Shutting Down Windows 98 Second Edition (Q238096).
b. Windows 98 Second Edition Shutdown Supplement (Q239887).
When i turn on computer and when desktop
starts to load,i get error messages mmkeyboard
and explorer error,and rundel32 error.my operating
system is win98se.internet explorer 6.0.norton
utilities and norton anti virus 2004.thi happens
quite freqently.i run system check using norton utilities and shows no problems.
thanks for any help,edward
p.s the computer freezes up when i go to close program.
ctrl.alt.delete.i have to manually turn computer off.

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