"Where would I find the makers notes? We put the disk in the computer downstairs and it goes directly to a window that tells you step by step what to do......in the other computer it will not get past the error message."
They come with the machine or are online. I didn't see a make/model so I can't look for you. Many clones don't come with such and you get to pester the supplier for what nuances exist for reinstall.
Your post is light on details and why I have to ask you check the documentation.
If you are talking about a Microsoft made CD that has an OS, then the brutal truth is that the install is not complete due to Microsoft not supplying a method to fetch current drivers. That's a discussion in itself!
Also, the Microsoft CD can be tripped up by what's on the hard disk.
You have the details, but haven't shared.
Bob