Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Error message when opening .doc file attachment

Mar 26, 2004 10:49PM PST

OS-ME IE6sp1
I am in the process of purchasing Color Swap, a graphics program, which gave me a 10 day free trial. I contacted them regarding a question I had. Their reply was in the form of a .doc attachment. When I tried opening the attachment, after saving it, I received the following error messages in WordPad:
Unable to load conversion filter
and
Unable to load graphics conversion filter
Is there another way to view this attachment?

Lee

Discussion is locked

- Collapse -
Re:Error message when opening .doc file attachment
Mar 26, 2004 11:34PM PST
- Collapse -
Re:Re:Error message when opening .doc file attachment
Mar 27, 2004 5:31AM PST

Hi Kees,
I'm not sure I understood this correctly, but I do have Word already, so I tried Bob's suggestion and it worked. The attachment opened.

With the Microsoft

- Collapse -
Did you get an up todate antivirus?
Mar 27, 2004 12:16AM PST

Just checking up on this.

I seem to remember that you were debating this.

I don't send .DOC files since such can harbor a macro virus, and now send either .PDF or .RTF depending on the need.

If you need a full fledged Word work-alike, then http://www.openoffice.org has the tool.

Bob

- Collapse -
In fact this morning I updated Norton's to April 2005. Will try everyone's suggestions...NT
Mar 27, 2004 12:28AM PST

.

- Collapse -
Thanks Bob. I downloaded the program and was able to view the document :)...NT
Mar 27, 2004 5:32AM PST

.