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General discussion

Error Message When opening Application.

Sep 6, 2007 8:18AM PDT

I get an Error message when I open up applications, this is what it says.

(Exception Processing Message c0000013 Parameters 75b6bf9c 4 75b6bf9c 75b6bf9c)
Tabs on it tells me 1 Cancel 2 try again 3Continue

What does all that mean and how can I correct the issue. (Help Please)

Thank You

Wendell H

Discussion is locked

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Did you have
Sep 6, 2007 9:06AM PDT

Norton on your computer and remove it?


Rick

Also, do you have Media Center?

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Yes I Do have a Media Reader
Sep 6, 2007 9:22AM PDT

Yes I do have a media reader I just installed one today 9/6/07 I had one that did not have a USB port on it and I got the same brand which is Atech PRO-28U All-in-One Int/Ext Card Reader Silver, I had know problem with the Atech pro 8.
I also installed today Cables Unlimited HighSpeed 5-Port (4 external & 1 internal) USB 2.0 PCI. I was going to take the USB Card out think it was the problem until I read your message.

Could you please tell me what is the problem with my media reader, and how I could correct the issue.

Thank You Very Much:

Wendell H

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My mistake yes I do have a media center
Sep 6, 2007 9:32AM PDT

I have Sound Blaster Audigy 2 Plattinum With Logitech 5500 What could be wrong with my media center. I checked all the leads, and the system and it works find, Could it be the new items I just put in. I will rerout the leads from the media reader maybe the leads are to close to the sound card.

Any info would help

Thank You

Wendell H

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I located this
Sep 6, 2007 12:40PM PDT

If Norton was on the computer at one time,

the uninstaller fails to cleanly remove some components and as a result, leaves your Windows Media Center edition in a bad state. To fix the problem you can either:
a) Reinstall Norton Antivirus.
b) Close Media Center
c) Reinstall Windows Media Center edition


Rick