1. If Windows XP restarts because of a serious error, the Windows Error Reporting tool prompts you to report the problem to Microsoft for troubleshooting purposes.

2. The article [Q326688] states that when you log on to your account, you may receive the following error message and afterwards, your documents may be missing, and you may have to re-create your settings for Microsoft Outlook, Microsoft Internet Explorer, and your Microsoft .NET Passport. This issue can occur if your user profile is damaged, which you'll need to resolve:

The system has recovered from a serious error

3. Be aware that the article [Q317277] describes the situation where the Windows Error Reporting tool prompts you to report a problem to Microsoft for troubleshooting purposes every time you restart the computer even if no error occurred during the previous session, and continues even if you choose not to send the information. This problem occurs because after a Minidump (or memory dump) file is written, the paging file continues to have a flag set that indicates that a memory dump file needs to be written. This article discusses two possibilities you can use to solve this paging file problem.

4. The article [Q276550] explains that the Internet Explorer Error Reporting (IERT) tool is included with all versions of Internet Explorer 5.5 SP2 and 6 and is available for download otherwise.

a. This tool can be used to report (click to see an example screenshot) unrecoverable errors (there are more user-mode faults, such as, general protection faults or invalid page faults) to Microsoft over the Internet for analysis and that the details can be viewed before deciding.

b. If a report is sent and a known cure exist, a link is provided to a service pack, hotfix, or to a Microsoft Knowledge Base article.

c. The dialog box contains the following information:

Microsoft Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.
Restart Microsoft Internet Explorer.
Please tell Microsoft about this problem.
We have created an error report that you can send to help us improve Microsoft Internet Explorer. We will treat this report as confidential and anonymous.
To see that data this error report contains, click here.


Note: When seeking help and analyses on the fourm, please report this error information in your request. Thank you.