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error message: program not running

by rwhite9560 / November 24, 2003 11:21 AM PST

When I do a search, after a moment the system crashes. I hit Control,Alt,Delete and see that the program is not running. I check it and hit end task. It is a repeating cycle. What can I do to correct this problem?

Error Signature
szAppName: iexplore.exe szAppver:6.0.2800.1106 szModName: hungapp
szModver: offset:00000000

The following files will be included in the error report:
C: Docume~1\owner\locals~1\temp\wer473.tmp.dir00\appcompat.txt

Processor: 1.93 gigahertz intel pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache

Memory: 512 Megabytes Installed Memory : slot "DIMM 2 has 512 mb

117.61 Gigabytes Useable Hard Drive
104.08 free

System Model:
HP Pavilion 04 P7485A-ABA 761C
Bios: Award Software

XP Windows Home Edition Service Pack 1 (build 2600) Operating System

Communications: Broadxent DSI V.92 pci di3631 Modem 1304 Net Adapter
Sis 900 Based PCI fast Ethernet adapter
Network card MAC Address:00:E0:16:6B:79:9B
Network IP Address

When I do a search or when surfing the system will freeze "program not running". I go to Task Manager: ^AltDel - click program not running and click end task. It will end and give me the messages above.

I have check for a virus, none present. I have removed all programs on load up in task manager and this did not help.

The only thing that has helped is to do a "restore" and this will work for a day then the problem returns but not as serious as before, but it is back.

I have tried looking in the registry, but to no avail. Once before when I looked at the registry, I could read lines but now it is like seeing two windows, and the one on the left has several items and the one on the right has only one. Being afraid, I got out.

Any suggestions as to why the freeze or crash?

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Re:error message: program not running
by HerbChong / November 26, 2003 7:56 AM PST

scan for adware or spyware on your system. there are several such scanners on CNet downloads. also, try enabling the firewall on Windows XP and monitor what programs are trying to make connections to the Internet.


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IE hangup
by mwillis / March 30, 2005 3:48 AM PST

did you ever get an answer? Mine happening for over a week. picked up one malware and eliminated it - but not the problem.

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Error Messages
by deanvera / April 1, 2005 12:14 PM PST

PC XT DSL SBC Problem occurs regularly while I am working with my on line DSL. SBC says there is not a problem with my connection. Computer COMPAC 5300

Thanks Dean

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