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General discussion

error message in internet explorer 7.0

by idaho2007 Aug 5, 2007 7:11AM PDT

Everytime I try to logon to Chase.com, I get the following: internet explorer has encountered a problem and needs to close. We are sorry for the inconvenience. Error Signature: appname: iexplore.exe, modver: 5.1.2600.3119, appver: 7.0.600.16473, offset: 00012a5b, modname: kernel32.dll. I am running windows xp, sp2 and ie 7.0. This only happens to one website. Jerry

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3 Posts

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daho2007

by tomron Aug 5, 2007 9:25AM PDT

Could be a sign of spyware/virus,have you run any scans?

Try running AVG ANTI SPYWARE and your AV in safe mode.

Sometimes cleaning cookies helps,after scanning try CCLEANER.I use the slim build.

Have you considered a different browser like FIRE FOX

Tom

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error message in internet explorer 7.0

by idaho2007 Aug 5, 2007 1:37PM PDT

Tomron: Thanks for the response. I tried anti-spyware programs, and that did not work. So I downloaded the fire fox browser. That worked. thanks Jerry

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(NT) Your welcome,thanx for posting back

by tomron Aug 5, 2007 2:23PM PDT

Back to Windows Legacy OS forum