It's something they should solve. Nothing you can do. If they don't answer your mail phone them.
I'm trying to create an online health care account using both Internet Explorer and Mozilla. I enter the identification information requested, and when I hit "continue" in IE (product version 8.0.7600.16385), I get a page full of computer-type text and the following message:
Object reference not set to an instance of an object.
Using Mozilla 3.6.10. I get the following message:
ActiveX object is not defined.
I don't know what either of those mean and don't know how to fix them. I've emailed the webmaster on the site but have not received a reply.
Is it something wrong with my systems or with theirs? Is there something that I -- a newbie -- can do to get either IE or Mozilla to work?
Thank you for any and all advice and suggestions. CNET Forum members are GREAT about helping confused people like me!
I'm using Windows 7, IE 7, and Mozilla