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error message

i've also been getting an error message lately. it says: The
instruction at "0x7e1f9b17" referenced memory at "0x7dc48960". The memory not be "read". Click on OK to terminate the program.

do you know what this is and how to fix it?

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Sorry.

In reply to: error message

But that message has never told us what caused it.

What to do next? Look in the EVENT VIEWER for more clues. Consider what was running at the time it failed. Also, are the words in red showing when you post?

Bob

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cause

In reply to: Sorry.

it happens after i close an IE window.

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Then that's a fine clue. What about?

In reply to: cause

Those words in RED when you post? If they are not showing we'd like to know about it. They are these words -"Note: If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended."

-> That's a fine clue. What I do next is to scan and remove all that is found with this free scanner: http://www.ewido.net/en/onlinescan/

If that doesn't fix it then I use HIJACKTHIS and remove all BHO items.

I decline from defining what a BHO is or where to get HIJACKTHIS. It's a search engine away.

Bob

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