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Error loading explorer.exe

Need help please. Daughter's Dell computer OS was corrupt and was advised to upgrade from Windows ME to XP. I stupidly installed a borrowed copy of xp to see if it would correct the problems. It did, so I went out and bought my own copy. uninstalled the borrowed copy and attempted to install my new copy (1st copy was PRO and I bought HOME) I got an incompatiblity message and deleted the involved programs. Now I cannot get ME to load. Message- Error loading explorer.exe---required .dll file C:Windows\system|msvcrt.dll was not found. I obviously deleted something I wasn't supposed to and I do not have access to the orignal software or startup disk. She left it in storage at college. Can anyone help? Can't afford to take it to the shop. I am trying to not reformat the disk as she is a medical student with lots of "stuff" she doesn't want to lose.
Thanks

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Re: Error loading explorer.exe

In reply to: Error loading explorer.exe

I obviously deleted something I wasn't supposed to and I do not have access to the orignal software or startup disk.

Sounds like a huge mess but regardless, do you believe the deleted files (msvcrt.dll) are in the Recycled folder where they would be available for restore?
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Re: Error loading explorer.exe

In reply to: Re: Error loading explorer.exe

Yes I believe the file could be in the recycle bin,
however, the error message occurs as ME is loading and it crashes before I could get access to the recycle bin.

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Re: Error loading explorer.exe

In reply to: Re: Error loading explorer.exe

1. First let me mention that I've never seen WinME.

2. "BootDisk.com" is a good source for acquiring a copy of an EBD/Startup disk for the particular version of Windows.

a. After download the file "boot98.exe", place a floppy in the disk drive and then double click this file -- even if you haven't already provided the floppy at that time, the program will prompt that you do so.

b. When complete and the system BIOS has been set to boot from the floppy drive, the system will go through several preparation steps. You will find on the last screen information pertaining to the specified drive where the Diagnostic tools were placed -- a RAMDRIVE, as well as the drive information where the system CD-ROM drive exists -- the one to be used for running Windows Setup.

Note: Do not expect to start Windows after booting with this floppy.

3. Once booted with an EBD, the prompt on the MS-DOS screen would read A:\ > and you would need to progress as follows by typing the bolded information shown below and then pressing ENTER:

a. c:

b. Since I do not know where WinME could be installed on that system, I'm going to assume it is on the C:\ drive and that it is named Windows. However, to ascertain for yourself, dir

Note: If the display is too fast and runs out at the bottom and nothing is shown that make sense, dir | more (note that the middle character is the piping character usually a capital back-slash near the backspace key on most keyboards). To scroll further on the screen using this procedure, just press the spacebar. If it's not on the C:\ drive, then D:, etc..

c. Once it is noted which drive Windows is installed and the drive is listed on the screen -- either "C: >" or "D: >", cd recycled -- the "Recycled" name is indicated as a Folder when using the "dir" command and then pressing ENTER. Perform the "dir" command as already described before. Once the file msvcrt.dll is found -- and note that the "period" is not shown on the MS-DOS window because it is assumed.

Note: If no files are shown whatsoever, at the command prompt type attrib -h *.*. Do the "dir" command and start a new.

d. copy msvcrt.dll c:\windows\system -- being sure of the name of the folder where "windows" is installed.

e. cd..

f. cd windows (or what every the name happens to be)

g. cd system

h. Perform the "dir" command once more to see if the file Msvcrt.dll is listed???

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Thank you, Thank you, Thank you

In reply to: Re: Error loading explorer.exe

I so appreciate your help. It was not in the recycle bin, but I copied the file from my very old computer running 98 and copied it to the windows system file
and IT WORKED. I would have never been able to do it as I haven't used dos in many years and even then I had very little experience. I am now trying to upgrade to XP and still having compatibility problems. Says I need to delete the Microsoft shared fax client, but its
not in the add/remove programs list. I am on my way to do some research. I learned an important lesson and will proceed cautiously.

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Re: Thank you, Thank you, Thank you

In reply to: Thank you, Thank you, Thank you

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'lots of 'stuff' she doesn't want to lose'

In reply to: Error loading explorer.exe

Which shows the necessity of regularly making a backup to another computer (small home network) or another medium. With cd-burners and rewritable cd's being cheap, there's no excuse for not doing it, and it's all your/her own fault if she loses any piece of it. The hard way seems to be the only way to learn this.

Doing more or less stupid things (like here) is not the only reason to lose files on the hard disk. Outright failure of the disk can occur every day. Viruses may delete files or make a mess of the OS, sometimes necessating a format/reinstall as the only option left.

If the file system is still OK, a Knoppix CD and a cd-burner are all that is needed to get everything of the hard disk now.

Alternative: get a Windows ME CD from ebay. Delete the Windows folder from DOS, and install Windows ME again. Lot's of things will be gone, application programs won't work anymore, but all data is still there to be put aside safely.

Hope this helps.


Kees


Kees

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Re: 'lots of 'stuff' she doesn't want to lose'

In reply to: 'lots of 'stuff' she doesn't want to lose'

A little harsh there sir. I already acknowledged that I did a stupid thing, and I accepted the guilt if she loses her "stuff". To a single Mom with two kids in college a cd burner is not cheap nor are home networks. And as it turns out neither is trying to fix your own computer. I was hoping that the damage I did had a fairly easy fix, but it doesn't. I learned my lesson. I do appreciate your advice, however, I'm not willing to take a chance and purchase another copy of ME and then still have to take it to the shop.

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Re: 'lots of 'stuff' she doesn't want to lose'

In reply to: Re: 'lots of 'stuff' she doesn't want to lose'

You can pick up a cdrw drive at Office Max this week (on sale) $39.95 less $20.00 mail-in rebate = $19.95.

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