It should fix the mouse issue too.
I keep getting a "A USB port has power Surge" error message. I then clicked on reset but the USB device still does not work. I then get a "Windows does not recognize a USB device" error. I then clicked the error message and when I right clicked on the unknown device in question(in the device manager) it says no driver installed for the unknown USB Device.
The USB device in question is a Logitech for wireless mouse and keyboard. When the computer is started, the device work good until i get the "Windows does not recognize a USB device error.
I ran the disk that comes with the computer-Drivers and Utilities disk-and i get the following error message:
Error Code:4E00:032B, and
Msg: USB Controller 0 Shows an over-current indication on Port A.
Can someone please guide me as to how to go about fixing these two problems.
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?