Just noting that this seems to be an application issue you need to take up with "The Cleaner" people if a boot to SAFE MODE doesn't allow the scan. The Symantec software DLL in question is also not part of Windows ME, so that's not a Windows ME issue as well.
Try SAFE MODE. And ask the vendor/maker of the software that doesn't seem to work.
Hi have noticed after running The Cleaner 3.x 30 day Trial, I get this
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsys.dll
PROBLEM: Could not scan this file. Error Code = 32
SOLUTION: Inspect the file manually or ask for help.
I also scanned this with Norton AntiVirus 2004 and get a message
Unable to open the file, (then where this file is at)followed by The file is in use by another application or you don't have permission to open this file.
then Click here to goto Symantec Tech Support Knowledge Base
this is what Symantec Tech Support suggests
Stop the NAV virus scan.
Delete the files in the Windows temporary folder and restart the computer.
Close all open applications.
Run another virus scan.
As you can see though, the file isn't in Temp Folder, and I am a little apprehensive to delete the darn thing, I did however goto misconfig and disable it at start up, but still wasn't able to scan the file, can someone help.