Windows Legacy OS forum

General discussion

Error

by Jerry 1230 / March 28, 2004 7:59 AM PST

Two problems really.First, when I start up my computer within a couple minutes I get a message on screen that reads that there is a problem in the save file. and reads KERNEL.32DLL.How do I fix that? And second when I try to e-mail my resume from the desk top or Microsoft word Process through attachtments the other party says its garbelled.Any thoughts?
Thank you

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About Word, about Parasites.
by R. Proffitt Forum moderator / March 28, 2004 8:09 AM PST
In reply to: Error

There's barely enough detail in your post, but let's try...

1. Word.

A. If Word complains about memory, corrupts a document, try this cure-all. Find and delete the NORMAL.DOT files on the hard disk. When Word runs, it will make a new one.

B. Save and send the document in RTF rather than DOC.


2. KERNEL.32DLL.

That may be a TYPOGRAPHICAL error or some virus or parasite has found its way onto your system.

Use the tools I note at http://reviews.cnet.com/5208-6132-0.html?forumID=32&threadID=1313&messageID=15002&start=0 to find and remove all parasites. CWSHREDDER has moved, but you can find it with http://www.google.com

Best of luck,

Bob

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Re:About Word, about Parasites.
by Jerry 1230 / March 31, 2004 6:58 AM PST

Thank you very much. I am not well versed on the computer. It's over my head. I don't know how to find and delete NORMAL.DOT. But thank you anyway
Jerry

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Re:Re:About Word, about Parasites.
by Josh K / March 31, 2004 10:35 PM PST

Go to Start\Search\For Files and Folders and search for Normal.dot. You may have one or more copies of it. Delete them all.

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