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Error 1406 on Microsoft office installation

by 05947661 / January 10, 2010 5:31 AM PST

I am a student at MidState Technical College in Marshfield WI. I recently purchased the student version of the microsoft office package. I have Vista for my operating system and my trial version of microsoft office that I got for free when I purchased my computer has expired. I deleted the trial version but I get Error 1406 when I tried to upload the new microsoft office from the disc. What am I doing wrong.

Sincerely Ross Matthies
matthies7661@mstc.edu

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And You Uninstalled The Trial Version First?
by Grif Thomas Forum moderator / January 10, 2010 7:43 AM PST

If not, please uninstall the old before installing the new..

Hopefully, you mean you get the error when you attempt to INSTALL (not "upload") from the full, legal Office CD?

And if you happen to have Webroot Spysweeper on the computer, try uninstalling it temporarily, then install Office.

As to specific instructions for your error, see the link below and follow the suggestions there:

You receive an error message when you install an Office program or open an Office program or document

Hope this helps.

Grif

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Ross Matthies: Trouble removing Microsoft office trial
by 05947661 / January 11, 2010 3:03 AM PST

I am trying to install a microsoft office home student version that I purchased online. I have a trial version that was on my computer when I purchased it that has expired. I cannot seem to completely delete the trial version to install the new version I purchased. I get an Error 1406 every time I run the disc. Can someone help me. My next semester starts on Wednesday Jan. 13.

Sincerely Ross Matthies
matthies7661@mstc.edu

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No More Clues?
by Grif Thomas Forum moderator / January 11, 2010 5:21 AM PST

Posting something similar to your original does us little good.. You don't "run the disc" to uninstall Office, although it sometimes works.. Instead, you uninstall from the Control Panel/Add-Remove Programs. And since you've not told us your operating system or given us more information about the computer, it's tough to provide specific guidance..

And the procedures in the link I provided above should help fix the issue.. Did you try those steps to edit the registry? If not, please do.

As to uninstalling the old version, after using the Control Panel to uninstall the Trial version, try downloading, installing, and running the Windows Installer Cleanup Utility from the link below.. After starting the program, select ONLY the items listed which are relevant to the trial Office program and let the tool remove them.

http://support.microsoft.com/kb/290301

Hope this helps.

Grif

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