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Question

error 0xc0000185

Mar 3, 2015 12:10AM PST

Computer Toshiba C55 B5270 gets this error on startup and won't load Win 8.1. This occurred after computer was closed down over night. It does go into trouble shooting mode but none of the suggestion help. Thank you for your help. KLJ

Discussion is locked

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Answer
If none of the Windows 8.1 repairs work, restore to factory
Mar 3, 2015 12:19AM PST

Be sure to backup your stuff one more time then use Toshiba's prescribed method for a factory restore.

The error code still does not mean "for this code, do this." Never has and no sign Microsoft will change that.
Bob

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Answer
Re: error
Mar 3, 2015 12:24AM PST

support.microsoft.com/kb/315266 tells about possibel causes: a boot sector virus or hardware issues. Although it's for XP it might be valid for Windows 8.1 also.

Time for some serious diagnostics using another boot medium (like your Windows 81. recovery media or a Linux disk).

Kees