Windows Legacy OS forum

General discussion

erratic mouse

by JANN74 / July 11, 2005 3:35 AM PDT

I have been posting this problem on the mouse forum, but got the suggestion that maybe this forum would give me some help. I purchased a new Dell
demension 4600 with Windows XP Home already installed. My ISP is cable "Comcast". About two weeks after installing my Dell mouse started all this erratic movement. PC so slow, could hardly move mouse.Talked with Dell, did all they suggested. Dell sent new mouse. Same thing happened. I went to Radio Shack, bought Compaq wireless opitcal mouse and Compaq Optical Mouse. Wanted to make sure it was Dell mouse that was at fault. Same things happened. Have done everything I could think of, installed Ad aware, Windows Reg. Repair, System Restore - Dell has been no help, neither has any of Comcast Forums, etc. Have not contacted Windows except to set PC for automatic Critical Downloads. Has anyone else had this problem.Please help. JANN74

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I've heard that some viruses can do that
by MarkFlax Forum moderator / July 11, 2005 5:18 AM PDT
In reply to: erratic mouse

What steps are you taking to protect yourself from hackers, viruses and spyware?

Mark

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erratic mouse
by JANN74 / July 11, 2005 10:50 AM PDT

I currently have McAfee Virus Scan, Personal Firewall and Privacy Service. What would you advise?
JANN74

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Hi, Jann. When you get enough Spyware resident....
by tobeach / July 11, 2005 4:34 PM PDT
In reply to: erratic mouse

in your machine (even if not Virus) weird things can happen (including mouse & slowdown).
I would suggest you download &install & update, restart computer, and Then scan with BOTH of the following available in these links. Anything the scans list as a problem, allow them to remove. Enough spyware can bog you down to nothing.For 1st link add word: free after# sign.
Adaware1.06:http:www.lavasoft.de/support/download/#
SpybotS&D1.4:http://www.safer-networking.org/en/mirrors/index.html
Both are free versions. While at adaware page,lower right "Add-Ons" might as well dnld VX2 cleaner & both of Messenger & OE W Messenger. Once Adaware installed just double click the add-ons exes and they'll auto install into Adaware Add-ons button. Good to have. I activated both messenger blocks and scan for VX2(very bad!!) occassionally. You should run these scans at least weekly & use built in updaters before doing scans. If you haven't used before, don't faint if they find more than 100 items to remove. 'Luck! Happy

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Re: erratic mouse
by Papa Echo / July 11, 2005 1:01 PM PDT
In reply to: erratic mouse

Please explain "erratic movement". Assuming that your computer is free of viruses and parasites, try booting into Safe Mode, go to Device Manager--->Mouse and other pointing devices, and delete every instance of mice you have installed. Reboot into Normal mode and let Windows detect and install the mouse of your choice. If USB mouse, install drivers, if necessary, before connecting the mouse.

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this may help
by tonina8r / July 11, 2005 3:47 PM PDT
In reply to: Re: erratic mouse

I have a Mac, but I don't think that that would effect the outcome of what I'm proposing;
1. Do you have a joystick plugged in while using the mouse, this "erratic mouse behaviour" occured on my computer when I had my joystick and mouse plugged in at the same time.

2. Do you have any other hardware plugged in while you use this mouse? If so pull them out, and try again.

3. Have you got the latest drivers for your mouse and other hardware, try reinstalling them and try again.

4. Get Norton Antivirus and try a virus scan, also check for adware and spyware.

5. If you still have no success, try reinstalling Windows XP.

6. Still no luck? Well now is time to call someone in.

Hope this helps, tonina8r

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erratic mouse
by jahan / July 11, 2005 9:06 PM PDT
In reply to: erratic mouse

I've seen this problem caused by video card drivers.
Go to your video card maker's website and download the latest driver.

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erratic mouse
by JANN74 / July 15, 2005 12:32 AM PDT
In reply to: erratic mouse

First, I want to thank everyone that posted to help me. I downloaded some of the security help, cleaned up PC and are now using the Compaq rechargeable wireless opitcal mouse. Right now it is working perfectly. But am holding my breath. Again, thank you.

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(NT) (NT) Glad you got it sorted Jann
by MarkFlax Forum moderator / July 15, 2005 3:54 AM PDT
In reply to: erratic mouse
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